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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.8
931 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 931 reviews

April 04, 2023

Nick is very knowledgeable and professional. He clearly explained what services my car needed and I felt confident that the service would be well done. Also your car gets washed and vacuumed!! More

by TADESTEF
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
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Apr 05, 2023 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Nick here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

April 02, 2023

I took my car to Acura of North Haven for a service. They are very knowledgeable and professional. Top of the line customer service. They are reliable and fair. I Would definitely recommend Acura of Nor More

by tanya2003m
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
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Apr 03, 2023 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

March 31, 2023

I’ll never go to another dealership as long as JoAnn is there!! Always treated like family. More

by elisaciarlelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Rotella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy! , Brandon Hines, Kristi Lavacca
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Apr 02, 2023 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

March 31, 2023

John and Austin were both fantastic! Super helpful and responsive. It was a top notch overall experience, as always. The car is great and the team and service are even better! More

by jkoen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Rotella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2023 -

Acura by Executive responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 31, 2023

Mike was helpful and pleasant. Got me in and out and kept me updated with repairs. Everyone in service is always nice More

by Blj3050bernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca, Victoria Felder
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Apr 02, 2023 -

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 29, 2023

My service was good but they had an issue with parts and timing! The service people are all very friendly. More

by BIERCMA
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2023 -

Acura by Executive responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

March 24, 2023

This dealership is very nice and so are the people they go out of their way to accommodate you without a appointment and their prices are reasonable and they have a nice waiting room you can sit in and wat More

by dempster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Report | Print
Mar 26, 2023 -

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 22, 2023

No fuss no hassle sale, and a great service dept. Michael Heath is my regular service advisor - always helpful, explains issues well and keeps me updated as the work progresses. He has been extremely More

by lhplum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Report | Print
Mar 23, 2023 -

Acura by Executive responded

Thank you for your business and this review. We're happy to hear Michael, JoAnn, Nick, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 21, 2023

My vehicle was taken in on the scheduled time. The service was excellent. Everything explained well by the Service Representative More

by WATERS999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2023 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

March 21, 2023

Great service and clean facilities. The online portal is not easy to set up appointments on an iPhone. More

by Tina.scali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Report | Print
Mar 22, 2023 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We're sorry that you are having difficulty with our online portal. Perhaps we could help you with this on your next visit? We appreciate your business and hope to see you again soon!

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