Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura by Executive
North Haven, CT
933 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 933 reviews
April 22, 2023
Great service, friendly, respectful, supportive, patient, good humor, answered all questions, all repairs done , timely 👍👍 good humor, answered all questions, all repairs done , timely 👍👍 More
by PETER73
Verified CustomerEmployees Worked With
Other Employees :
I don’t remember names, 2 men, Nick Lavacca, Victoria Felder
April 22, 2023
Jo Ann was great to work with. She was very informative and made the process easier. She was courteous, welcoming, and wasn’t trying to force a deal on me during the negotiation pr She was very informative and made the process easier. She was courteous, welcoming, and wasn’t trying to force a deal on me during the negotiation process and buying process. More
by alberto.cordero37
April 20, 2023
All went very well yesterday all around with picking up my new car. Financial easy and done expertly. Jo Ann was terrific and I would give them a perfect score on all accounts. my new car. Financial easy and done expertly. Jo Ann was terrific and I would give them a perfect score on all accounts. More
by dvminess
Employees Worked With
Other Employees :
Jonathan Escoto, Brandon Hines, Paul Burkman, Matt Godwin
April 17, 2023
Outstanding service department. ,. All work was completed when promised. All work was verified with me before starting. Michael was spot on all my questions and provided solutions ,. All work was completed when promised. All work was verified with me before starting. Michael was spot on all my questions and provided solutions. Great team at Acura by Excecutive. More
by DOMBUTHER
Employees Worked With
April 15, 2023
Executive answered my web inquiry within hours and I was into a new car on the next business day. Very professional and to the point, no BS. into a new car on the next business day. Very professional and to the point, no BS. More
by TED.D
April 12, 2023
Mike was able to squeeze me in for an appointment right away for an emergency tire repair. away for an emergency tire repair. More
by CARYNTURCHI
Employees Worked With
April 07, 2023
Made an appointment for a drivability concern and an oil change. Brought my vehicle oil change was done but when it came to my drivability concern I very thing w my down hill. My car was never driven to ver change. Brought my vehicle oil change was done but when it came to my drivability concern I very thing w my down hill. My car was never driven to verify my concern even after waiting an hour and 30 minutes. I have an aftermarket intake and they kept saying that is my issue when my issue is a noise at highway speeds. Almost sounds as if my wheel wants to come off. Again they never drive my car to verify my concern and kept blaming my intake. Service writer was very nice through out the entire process but it means nothing if my problem wasn’t solved. Should have atleast driven the car. And this is a brand new TLX that I payed 50k for. Left very upset and aggravated. Will not return to this dealer More
by Martínez_jonathan3
Employees Worked With
April 05, 2023
I was very pleased with the customer service that Michael provided. He got me in and out and explained every thing in detail. provided. He got me in and out and explained every thing in detail. More
by SMOORER
Employees Worked With
