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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.8
888 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 888 reviews

January 29, 2023

I have been with this dealership for many years. I have always done business with Joann Gradzik. We purchased my 2010 Acura from this dealership and it had always been serviced there. I just purchas More

by josephine.wheaton
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristi Lavacca
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Jan 29, 2023 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team, Josephine. We're glad to hear JoAnn delivered such a great experience!

January 27, 2023

Service manager was very helpful and car came back looking, smelling and shining! Thank you! More

by Rcorreia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
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Jan 27, 2023 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad Nick had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

January 27, 2023

You guys are sometimes expensive, but with it. I will continue to use your services. More

by JEDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Piliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
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Jan 27, 2023 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Jan 28, 2023 -

JEDAVIS responded

Nick has been a primary reason that I appreciate your services. I’m driving a 2004 TL still, because Nick has always been fair and respectful. His concern and attention to the customer makes all the difference. It’s honesty that comes across. Don’t get rid or move him. My next car will be a MDX with you. Thank you.

January 27, 2023

Always greeted upon arrival. Very curious and helpful with concerns and or questions I may have. Keeps me updated on the progress of my car. More

by Lutishia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2023 -

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 26, 2023

The dealership was easy to work with. There were no surprises all information was shared so we can make an informed decision. More

by JUDYMIKE90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Rotella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hines, Nick Lavacca
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Jan 27, 2023 -

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 26, 2023

Great dealership have been coming to this dealership for a few years. Always great service! More

by jeremydilone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Piliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Escoto, Brandon Hines, Kristi Lavacca, Paul Burkman
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Jan 27, 2023 -

Acura by Executive responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

January 26, 2023

Was very pleased with service. Service Advisor called and thoroughly explained work that needs to be done and what would be covered by warranty. More

by TBURR02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Report | Print
Jan 27, 2023 -

Acura by Executive responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

January 25, 2023

Great. Mike is great I am on vacation and you are bothering me. Good night More

by CANNONJMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2023 -

Acura by Executive responded

Thank you for the kind words for our service department! Michael and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 25, 2023

Work is done completely, quickly and at reasonable cost . The service people are very concerned that the customer is pleased. More

by DRKROHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Report | Print
Jan 25, 2023 -

Acura by Executive responded

It's great to hear that Michael, Nick, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

January 25, 2023

Acura by Executive is a highly professional organization. I have been going there for tge last 30 years and have been pleased with their service and the way treat their customers More

by RSHANKARCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca, Victoria Felder
Report | Print
Jan 25, 2023 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Victoria, Michael, and Nick met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

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