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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.8
933 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 933 reviews

May 06, 2023

He provided me with various alternatives was very patient and did not force me into anything I was not comfortable with More

by kingsfam1010
Recommend Dealer
Yes
Employees Worked With
John torre
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May 09, 2023 -

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

May 05, 2023

Great service didn't feel obligated I was in and out the guy that was helping me was very honest and truthfully thanks More

by J1985camargo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

May 01, 2023

Very professional and accommodating staff who are easy to work with. Kept me updated on work progress and explained options and results. More

by GDBANKER
Recommend Dealer
Yes
Employees Worked With
Nick LaVacca
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May 01, 2023 -

Acura by Executive responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

April 30, 2023

Through 4 acuras I've had consistently great experiences except for a few years back but the one person that stands out to me (and I don't remember his name) had a very short-lived career there More

by DIANEDELLAMONICA@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Idr
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May 01, 2023 -

Acura by Executive responded

Thank you for your business and this review, Diane. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thanks for coming back!

April 29, 2023

5 5 Michael is amazing. Every visit he is kind, personable and honest. He always does a great job and makes my time at the service center enjoyable. More

by Alivia G
Recommend Dealer
Yes
Employees Worked With
Hi
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May 01, 2023 -

Acura by Executive responded

Alivia, thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

April 28, 2023

Mike was a very helpful, prompt and polite during my visit for oil change and air filter replacement. More

by MPWZAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

April 27, 2023

Very professional and explains everything thoroughly and keeps me updated on progress. Respective of my time waiting More

by jrossi4976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Report | Print
Apr 28, 2023 -

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 24, 2023

Terrific service. Everyone is the service department was very helpful and courteous. Nick is always great. More

by mdburns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca, Victoria Felder
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Apr 24, 2023 -

Acura by Executive responded

Thank you for sharing your thoughts about your experience with Acura by Executive. We're thrilled to hear that you always have a positive experience here with Nick. We appreciate your business and hope to see you again soon!

April 23, 2023

This Dealer and salesman was PERFECT, all the way up until I signed for the loan. Once I signed for the loan, they became horrible. They registered my car to an old address and then ignored me and gave More

by Isaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Piliero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Escoto, Victoria Felder
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Apr 27, 2023 -

Acura by Executive responded

Thank you for your review, Issac. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Apr 27, 2023 -

Isaac responded

I have discussed the issue with you guys in detail, and it's just talking in circles. I understand that this is a generic reply from you guys, but you guys should definitely hold your staff accountable. I got a service from you guys that should have included a tire rotation. Now I have to pay money out of pocket to correct what you guys should have done but didn't.

April 22, 2023

Excellent service, and always available at your convenience. Been with Executive for over 30 years More

by Cobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
Report | Print
Apr 23, 2023 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

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