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Acura by Executive

North Haven, CT

4.8
961 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 961 reviews

July 12, 2023

This dealership is always professional and their customer service is top rated from all that associates that I have come in contact with More

by ALEXANDERMARGO65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Jul 13, 2023 -

Acura by Executive responded

Thank you so much, Alexander, for your kind words, and for taking the time to leave us this wonderful feedback!

July 06, 2023

Wonderful dealership with excellent customer service and great customer support and quality management for our needs More

by JONOLTEA2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca, Victoria Felder
Jul 07, 2023 -

Acura by Executive responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

July 06, 2023

Michael was very helpful and courteous. He ensured that my wait was as short as possible. More

by MLOREL0341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Acura by Executive responded

Thank you so much for your kind words for Michael, and for taking the time to leave us this wonderful feedback!

July 05, 2023

Reliable, consistent, efficient. can wait for The service to be done. They recommendations, not high pressure. More

by Bfillmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca, Victoria Felder
Jul 06, 2023 -

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

July 03, 2023

They stepped it up and did a great job on my car after it took 7 months( not their fault) to get the part. More

by epel120
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca, Victoria Felder
Jul 04, 2023 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 03, 2023

Taken in promptly. All reps are very kind and helpful, They keep you informed of everything happening with the service of your car and let you know what upcoming mainte More

by RSTABILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Jul 04, 2023 -

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 02, 2023

Michael is great to work with, trustworthy, and always puts the customer first. Been working with him since I bought the car and can always count on him and his advice. More

by AKFRACASSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

Acura by Executive responded

It's great to hear that Michael was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

July 02, 2023

Mike was very informative and helpful easy to understand always welcome you whenever you come in More

by baileyjg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

June 27, 2023

Car salesman’s Office space isn’t very inviting or organized. I felt like I was sitting in a dive bar and not a dealership.office is small and crowded,dusty and not very comfortable to spend 3hrs in. More

by mcambigue66
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
John Torre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Rotella
Jul 01, 2023 -

Acura by Executive responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 26, 2023

Pleasant atmosphere, always have your best interest in mind, and most importantly the relationships that Mike builds with the customers (me). More

by STLIVINGSTON
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

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