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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.8
933 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 933 reviews

May 31, 2023

Always good service, very prompt attention and thorough evaluation of vehicle Been going her 15 years More

by m.bunnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca, Victoria Felder
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Jun 01, 2023 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

May 31, 2023

Very accommodating on timing and service and repair needs. Very communicative on status and repair and service needs. Don’t feel like I’m being “up sell” on recommended repairs - comes across with high More

by lawrence_j_welch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Report | Print
Jun 01, 2023 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 31, 2023

Michael was very accommodating and professional. He is articulate and explains in detail about the condition of my vehicle. He does excellent job ! More

by Sam Gougsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Report | Print
Jun 01, 2023 -

Acura by Executive responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Sam, and we look forward to working with you again.

May 27, 2023

I had an oil change and oil’s currently leaking , i also never received a car wash when it says it was included. More

by BMC0923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Lavacca
Report | Print
May 29, 2023 -

Acura by Executive responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

May 27, 2023

Great customer service , timing and work done to the car was great. Will recommend anyone to go there. More

by d.prum85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2023 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

May 24, 2023

In my 3 MDX . thank you thank you Joan is great as well as Michael More

by CANNONJMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2023 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

May 22, 2023

I have been bringing my Acura to Michael in the service dept for four years. I trust him. Very respectful. He has a full knowledge of the service I received and any new recommendations for service. I am More

by Mpietrosimone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2023 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

May 22, 2023

Your service is very good and helpful recommend for different services but no pressure I will definitely recommend friend More

by Arvind1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2023 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

May 20, 2023

I always bring my car here for service. They did forget to put my stem caps back on this last time I brought my car in. I now have to make an extra trip from West Haven to North Haven to More

by DCELLINI152
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023 -

Acura by Executive responded

Our goal is to make sure everyone who walks through the door leaves happy. We do apologize for not putting your stem caps back on. We appreciate your business and thank you for choosing Acura by Executive.

May 20, 2023

The staff is very attentive. The staff communicates and keeps the customer aware of the work. More

by Chris Woodford
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Heath
Report | Print
May 22, 2023 -

Acura by Executive responded

Thanks, Chris, for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

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