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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.8
933 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 933 reviews

June 27, 2023

Car salesman’s Office space isn’t very inviting or organized. I felt like I was sitting in a dive bar and not a dealership.office is small and crowded,dusty and not very comfortable to spend 3hrs in. More

by mcambigue66
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
John Torre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Rotella
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2023 -

Acura by Executive responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 26, 2023

Pleasant atmosphere, always have your best interest in mind, and most importantly the relationships that Mike builds with the customers (me). More

by STLIVINGSTON
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

June 23, 2023

Always respectful, professional and thorough When explaining information about the car and repairs needed. Very engaging More

by LADWANAJENKINS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2023 -

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

June 22, 2023

Gentleman who was running service department was incredibly helpful and friendly. I would most definitely go back there for service again. More

by robuess
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca, Victoria Felder
Report | Print
Jun 23, 2023 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

June 22, 2023

I love doing business with Acura of North Haven. I always feel welcomed when I come in for service. I’m given complete details regarding my service and always given updates while my car is being s More

by maxcats203
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

June 17, 2023

Great dealership to work with. Everyone was pleasant and knowledgeable. I never felt harassed. Excellent selection of vehicles on the lot. Will definitely come back to this deal More

by m_renzoni
Recommend Dealer
Yes
Employees Worked With
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Rotella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hines
Report | Print
Jun 19, 2023 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

June 15, 2023

Everyone was very pleasant and helpful. All of my questions were answered thoroughly and quickly. Complete professionals! More

by erin.kyle.sonn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Rotella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Escoto, Brandon Hines
Report | Print
Jun 15, 2023 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

June 15, 2023

They are the best very polite and professional. It's always a pleasure to go the service exce6the bill.haha More

by Nary ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Acura by Executive responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

June 14, 2023

The service is excellent, Nick in the service area and parts manager Manny are always very professional and super helpful. Excellent interpersonal skills .. I will recommend 100 percent More

by keyra rosario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca, Victoria Felder
Report | Print
Jun 15, 2023 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

June 12, 2023

Everything worked out fine. Love the car. Hoping for good service going forward. Thank you More

by dmbgaetano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Torre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hines
Report | Print
Jun 12, 2023 -

Acura by Executive responded

Here at Acura by Executive, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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