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Acura by Executive

North Haven, CT

4.8
961 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 961 reviews

August 20, 2023

My appointment was right on time. Very friendly staff. John Torre was top notch! Would definitely recommend him and Executive Acura More

by SEAHERN53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hines
Aug 21, 2023 -

Acura by Executive responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

August 19, 2023

Super easy experience purchasing my new Acura TLX. Great service from Jonathan, would highly recommend More

by MATT B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Escoto, Brandon Hines
Aug 21, 2023 -

Acura by Executive responded

Thanks for your feedback on your recent visit to Acura by Executive. It's great to hear that Jonathan was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

August 19, 2023

Took my new TLX in for service today with Mike and it was an extremely good experience. Mike had me in an out 30 mins earlier than expected. More

by MATT B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Escoto, Brandon Hines
Aug 21, 2023 -

Acura by Executive responded

Thank you so much for choosing Acura by Executive! Please let us know if we can be of any more assistance!

August 17, 2023

excellent services in all it’s departments… they are all very kind, accommodating, explain everything to be done to your car.. i would definitely recommend this dealership.. More

by SHUNGAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Escoto, Kristi Lavacca, Nick Lavacca, Austin Rotella, Victoria Felder, CJ Smith
Aug 18, 2023 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

August 16, 2023

Exceptional service along with courteous knowledgeable personnel throughput the establishment. Would not hesitate to buy additional vehicles from this dealership More

by donsabia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca, Austin Rotella
Aug 17, 2023 -

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 11, 2023

I have never owned an Acura, and wasn't sure what I was walking into. Im not going to lie I was looking for something that wasnt practical, sporty, horsepower, but still a family car that was AWD. Anything More

by micheleadam16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hines, Austin Rotella, Matt Godwin
Aug 14, 2023 -

Acura by Executive responded

Michele, Congratulations on your new TLX! We are so glad that Brandon and Matt had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 11, 2023

Everyone was extremely personable and helpful. My experience was great. No pressure. I felt I could trust everyone there and that they were interested in finding me what I wanted. More

by annlisitano
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Manny Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hines, Austin Rotella, Matt Godwin
Aug 14, 2023 -

Acura by Executive responded

Thank you so much for choosing Acura by Executive! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 09, 2023

they come true wen i need them . . never had any hard time trying to make some happend.. even wen i bough my mdx .. zero problems for sure More

by ed santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca, Victoria Felder
Aug 09, 2023 -

Acura by Executive responded

Thank you! It has been a pleasure serving you, Ed. Thank you again for choosing Acura by Executive; we look forward to having you as one of our valued customers for many more years to come!

August 08, 2023

Mike is always very help and provides excellent customer serve. I have been a customer of Executive Acura and he is always there for us. He is a great asset to your organization! More

by martaquin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Acura by Executive responded

Thanks for sharing your thoughts about your excellent experience with Acura by Executive. We're glad to hear that you found your experience with Mike to be a positive one. We appreciate your business and hope to see you again soon!

August 07, 2023

I paid 400 change for battery and some air filters. Period then wanted four thousand four serpentine,timing belt and water pump...??? However, it runs great now, and I'm very happy with it. Vehicle Mi More

by Wilkinson.brian18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Acura by Executive responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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