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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.8
933 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 933 reviews

August 01, 2023

Michael really helped me after my husband passed away. I had never handled my car’s maintenance. Michael was empathetic, understanding and awesome at showing me what I needed to have done. More

by Christynecip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Acura by Executive responded

It has been a pleasure serving you, Christy. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

July 31, 2023

We always appreciate Acute by Executive matching competitors’ coupons, which is why we always have services there! More

by SWAILT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Acura by Executive responded

Thank you for your business and this review. We're happy to hear Michael and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 28, 2023

I had a great experience everyone is friendly and helpful ,they made the transition to a new car very simple and the process very easy to understand this is my second Acura from here!!!!love my new ride!!!TL More

by johnfernandez1281
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin, Brandon Hines
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Jul 28, 2023 -

Acura by Executive responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Acura by Executive! We look forward to serving you for years to come, John.

July 27, 2023

Nice folks. Upfront prices. Good at following up and keeping me updated on when my car was coming. More

by linhny17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hines
Report | Print
Jul 28, 2023 -

Acura by Executive responded

Congratulations on your new purchase. We appreciate the five-star rating. Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon.

July 27, 2023

Joann Gradzik was absolutely amazing. She did everything to make sure it was a smooth process. She was available and responsive. She made sure i was aware of every step. I can honest More

by arwood91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Rotella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristi Lavacca
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Jul 28, 2023 -

Acura by Executive responded

Thank you for taking the time to write this excellent five-star review. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Acura by Executive are glad to have you as a customer. We look forward to serving you for years to come.

July 24, 2023

Michael was welcoming and very good at pointing out what my car did and didn't needs at this service. He was excellent and one of the reasons why I come to your dealership for my service. More

by mzad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

July 23, 2023

Staff Nick and Mike were very professional and supportive. Answered all my questions regarding the issues I had related to the service being performed on my car. More

by jtatt57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Report | Print
Jul 24, 2023 -

Acura by Executive responded

It's great to hear that Nick and Mike were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

July 21, 2023

They did not put windshield fluid in car alerts where going off and car was dirty More

by JCLARK41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2023 -

Acura by Executive responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 21, 2023

Always quick, informative, let’s you know what is due next, nice setup to do work while waiting for car More

by TPB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Report | Print
Jul 24, 2023 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

July 19, 2023

Worked at issue until it was resolved. When it wasn’t done on time they provided a nice new loaner which I enjoyed driving. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca, Victoria Felder
Report | Print
Jul 20, 2023 -

Acura by Executive responded

Thank you for your review, Terry! We apologize for the service delay, but are glad you enjoyed driving the loaner in the meantime. We appreciate your patience, and please let us know if there's anything else we can do!

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