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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.8
961 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 961 reviews

September 22, 2023

What a great experience, I was in and out of the dealership in an hour. They were friendly and helpful. No pressure tactics and very professional. More

by chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Escoto, Brandon Hines, Kristi Lavacca, Austin Rotella
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Sep 22, 2023 -

Acura by Executive responded

Thank you, Chris! It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Acura by Executive!

September 21, 2023

Clear explanation of work and cost. Greets customer by name. Very respectful of customer. Clean facility. More

by RDWDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
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Sep 22, 2023 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

September 21, 2023

Great Service and shop supervisor was very knowledgeable I am lookin forward to get my car served at this location More

by lorenzo8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lugo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hines, Nick Lavacca, Austin Rotella
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Sep 22, 2023 -

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 15, 2023

Since my first visit, Michael has always provided excellent customer service. Acura by Executive is always on schedule with accurate, fast, and reliable workmanship that has never failed me yet which More

by Eddie T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2023 -

Acura by Executive responded

Eddie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

September 14, 2023

Clean, excellent customer service. Very friendly, accommodating and understanding. Definitely would recommend to friends and family More

by Arroyok543
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hines, Austin Rotella
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Sep 15, 2023 -

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 10, 2023

Mike was very professional and courteous. He took the time to explain what needs to be repaired. More

by REURAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Acura by Executive responded

Thank you for your business and this review. We're happy to hear Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 09, 2023

Would like to update my previous review. Thanh reached out to the service manager & was able to take care of the front brake issue the next day. Valet service picked up my car & left a loan More

by Winter1963
Recommend Dealer
Yes
Employees Worked With
Thanh
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Sep 10, 2023 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

September 08, 2023

Good service, thanks for everything. I will call to get maintenance done again on my car. More

by Usgr007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2023 -

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 07, 2023

Excellent customer service! So happy with our new vehicle. Would definitely recommend to family and friends. Thanks for everything! More

by sabrinagorneau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hines, Austin Rotella, Matt Godwin
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Sep 08, 2023 -

Acura by Executive responded

Thank you, Sabrina! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive!

September 05, 2023

Excellent service. I was in and out with no problems and really loved the car wash and vacuum. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca
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Sep 05, 2023 -

Acura by Executive responded

Linda, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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