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Acura by Executive

North Haven, CT

4.8
933 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 933 reviews

August 08, 2023

Mike is always very help and provides excellent customer serve. I have been a customer of Executive Acura and he is always there for us. He is a great asset to your organization! More

by martaquin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Acura by Executive responded

Thanks for sharing your thoughts about your excellent experience with Acura by Executive. We're glad to hear that you found your experience with Mike to be a positive one. We appreciate your business and hope to see you again soon!

August 07, 2023

I paid 400 change for battery and some air filters. Period then wanted four thousand four serpentine,timing belt and water pump...??? However, it runs great now, and I'm very happy with it. Vehicle Mi More

by Wilkinson.brian18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Acura by Executive responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 07, 2023

Mike is always great to work with, I feel very comfortable bringing my car to this location for service. More

by CEW1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad to hear that Mike is able to help, and we hope to see you again!

August 07, 2023

Jonathan was great to work with. Unlike other salespeople, he knew the product well and set up my iPhone with the car effortlessly. He clearly explained all the essential features to More

by mrsmcconn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Escoto
Aug 09, 2023 -

Acura by Executive responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Jonathan could make this a top-notch experience. We look forward to continuing to serve you in the future.

August 04, 2023

Great experience. Friendly staff, not at all pushy! John & Brandon were extremely helpful during the entire process. More

by kara5512
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hines, CJ Smith
Aug 04, 2023 -

Acura by Executive responded

Kara, Thank you for your very kind review. John and Brandon strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

August 04, 2023

They diagnosed my problem with the car and fixed it promptly. Michael is always outstanding and excellent service More

by LIYANAGE
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Aug 04, 2023 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. Michael and our team appreciate your business and hope to see you again soon!

August 04, 2023

Very good Was kept well informed about the repairs being done He was very helpful More

by Ffonzy0111
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Heath
Aug 04, 2023 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your service expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

August 04, 2023

Branden was great and was very knowledgeable, friendly and easy to work with. He was professional and made the buying experience enjoyable which can be tough in this day and age. He was willing to sit dow More

by chrisjames555
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Escoto, Brandon Hines, Matt Godwin
Aug 05, 2023 -

Acura by Executive responded

We are very happy to hear that Brandon provided you with such a positive experience with the purchase of your new vehicle! We sincerely value your business and look forward to your next visit.

August 03, 2023

Michael Heath is excellent to work with. He’s very professional and understands the product well. Thank you for the great service. More

by Nzo1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

August 01, 2023

Very nice to work with, very professional and they Always complete the service on time. More

by BWOOLDREDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

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