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Acura by Executive

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.8
888 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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527 Washington Ave

North Haven, CT

06473

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Showing 888 reviews

June 17, 2023

Great dealership to work with. Everyone was pleasant and knowledgeable. I never felt harassed. Excellent selection of vehicles on the lot. Will definitely come back to this deal More

by m_renzoni
Recommend Dealer
Yes
Employees Worked With
John Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Rotella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hines
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Jun 19, 2023 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

June 15, 2023

Everyone was very pleasant and helpful. All of my questions were answered thoroughly and quickly. Complete professionals! More

by erin.kyle.sonn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Rotella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Escoto, Brandon Hines
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Jun 15, 2023 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

June 15, 2023

They are the best very polite and professional. It's always a pleasure to go the service exce6the bill.haha More

by Nary ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2023 -

Acura by Executive responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

June 14, 2023

The service is excellent, Nick in the service area and parts manager Manny are always very professional and super helpful. Excellent interpersonal skills .. I will recommend 100 percent More

by keyra rosario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca, Victoria Felder
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Jun 15, 2023 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

June 12, 2023

Jo Ann is a pleasure to work with- she made our car buying process seamless. We appreciate all her help! More

by clangelicola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Rotella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Acura by Executive responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! JoAnn and all of us at Acura by Executive are glad to have you as a customer.

June 12, 2023

Everything worked out fine. Love the car. Hoping for good service going forward. Thank you More

by dmbgaetano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Torre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hines
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Jun 12, 2023 -

Acura by Executive responded

Here at Acura by Executive, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 09, 2023

it’s aii…not sure if i would recommend…i got threat about a dealer plate from one of the managers there…he had me feeling like i was a criminal!!!! More

by markr46625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2023 -

Acura by Executive responded

Mark, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 08, 2023

This dealership is quick and efficient with their work. Michael and his team do an excellent job with providing too quality customer service to ensure the customer is happy. 10/10 recommend More

by jkennedy0821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2023 -

Acura by Executive responded

Thank you so much for your kind words for Michael, and for taking the time to leave us this wonderful feedback!

June 07, 2023

Everything was done on time and communication was excellent. I also was impressed with my car being cleaned inside and out! More

by CtSoxFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive; we look forward to having you as a valued customer for many years to come.

June 06, 2023

Good job by Mike very polite and informative. Took care of what I came in for no issues. More

by JROTELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

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