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Acura by Executive

North Haven, CT

4.9
966 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to ...
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527 Washington Ave

North Haven, CT

06473

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Showing 966 reviews

October 21, 2024

Mike is always helpful in the service dept and makes a point my satisfaction is met More

by KIMBERLY.TIGHE
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Acura by Executive responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Kimberly, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

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October 20, 2024

The service department always has done a good job. The service manager was very helpful at one point More

by argy86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

October 18, 2024

John was super helpful, service center was organized, clean and I didnt wait too long More

by Moodym0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Acura by Executive responded

Thank you so much for your kind words for John, and for taking the time to leave us this wonderful feedback!

October 18, 2024

We leased an Acura ZDX and we are so happy! Alexyss was an expert at showing us the car and helping us through the whole process. Josues helped us through financing and registration with ease! More

by garrett.krier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stanley Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexyss Roderick
Oct 19, 2024 -

Acura by Executive responded

Garrett, Thank you! Alexyss, Josues, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

October 18, 2024

Always prompt, courteous and efficient. Work is completed properly the first time every time. Highly recommend them. More

by JOHNT10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Acura by Executive responded

John, Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad Michael was able to help, and we hope to see you again!

October 17, 2024

Joanne and everybody else at Acura executive was nice and cooperative on the transaction between my old car and new one .I would highly recommend them and would come back to purchase another car. More

by LEFTYONER75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Rolon
Oct 17, 2024 -

Acura by Executive responded

It's great to hear that JoAnn and the team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

October 14, 2024

Excellent service! Mike is very helpful and accomodating for appointments and always explains the service in detail. More

by Kristen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Acura by Executive responded

Kristen, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let Michael know if we can be of further assistance.

October 14, 2024

Acura by Executive has provided excellent and timely service for my Acura. I am highly satisfied. More

by Carlos Forray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Acura by Executive responded

Thank you, Carlos, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 14, 2024

Went to Executive Acura in North Haven and Daniel Smith was a pleasure to work with! Thanks Daniel for making my car shopping experience flawless. More

by S.Tiedemann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Smith
Oct 14, 2024 -

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that Daniel had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

October 02, 2024

Fast and a pleasure to deal with they resolved the issue quickly And make you feel comfortable when they are done More

by william_o_connell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, William, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive. We look forward to having you as one of our valued customers for many more years to come!

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