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Acura by Executive

North Haven, CT

4.9
973 Reviews
As part of the Executive Auto Group, Acura by Executive gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Acura by Executive to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to ...
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527 Washington Ave

North Haven, CT

06473

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Showing 973 reviews

October 25, 2024

Mike in the service area is always so helpful, thorough and accommodating. I feel that services are always honestly recommended as needed and not pushed just for the sale. More

by SQUAT68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Acura by Executive responded

Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you for choosing Acura by Executive. We look forward to having you as one of our valued customers for many more years to come!

October 25, 2024

Excellent service and all of my questions were answered and I will return for further service. More

by RileyAponte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

October 25, 2024

The staff were Personable and knowledgeable. It was my first time at this office and were very helpful. More

by debfitzsimons80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

October 24, 2024

No pressure No stress . Other dealerships could learn a thing or two from these folks. More

by CPELLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Rotella, Josue Rolon, Alexyss Roderick, Daniel Santamaria
Oct 24, 2024 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 22, 2024

Service was quick and easy. My advisor was very friendly and knowledgeable about the issues with my car. More

by samsoto0704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

October 21, 2024

Mike is always helpful in the service dept and makes a point my satisfaction is met More

by KIMBERLY.TIGHE
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Acura by Executive responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Kimberly, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

More
October 21, 2024

Great establishment, very friendly and knowledgeable. They have been very helpful and John Nguyen has been very professional and helpful during my visits for the repairs on my vehicle. More

by allenmonique572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 21, 2024

Alexyss and Josue were excellent in helping me find my dream car! Got offered an excellent trade for my Acura and walked out with an AWD Lexus crossover that fit all my needs. Thank you for a great car bu More

by eortiz494
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Rolon, Alexyss Roderick
Oct 22, 2024 -

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

October 20, 2024

The service department always has done a good job. The service manager was very helpful at one point More

by argy86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

October 18, 2024

John was super helpful, service center was organized, clean and I didnt wait too long More

by Moodym0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Acura by Executive responded

Thank you so much for your kind words for John, and for taking the time to leave us this wonderful feedback!

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