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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,498 Reviews

5,498 Reviews of Acura Of Pembroke Pines - Service Center

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March 01, 2019

Fantastic Everything went very well i will recommend this place to anyone seeking a car You guys have the best people to the right place for the job Thx More

by MARIESILVA12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rémy , Customer Support
Apr 15, 2019 -

Acura Of Pembroke Pines responded

Hi Marie, thanks for the rave review! Glad you had a great experience at our service center.

March 01, 2019

Oil change A checklist was completed for my service and on the paper everything was good and Mark Green. Unfortunately, my tires were not inflated and my wip More

by VARELAGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jean
March 01, 2019

Everything was ok It was quick. The service rep that helped me was very nice and informative. The only thing I would improve is the car detailing. I get a lot of bugs o More

by NyJetFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gault
Apr 15, 2019 -

Acura Of Pembroke Pines responded

Hi there, glad you had an overall positive experience at our service center. We appreciate your feedback! We are always looking for ways to improve our service. We hope to see you again soon!

February 28, 2019

10,000 mile service Staff was super helpful and they did a nice job on my car. I was happy with the amount of time it took. Thanks again! More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Acura Of Pembroke Pines responded

Hi Jessica, happy to hear you had a great service experience. Thanks for choosing Acura of Pembroke Pines!

February 28, 2019

Perfect Great serviced Always prompt friendly when I arrive. I normally hate having to get my service done, but Marco always makes it a pleasant experience More

by CESIASHAHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Acura Of Pembroke Pines responded

Thanks for bringing your car in for service! Glad Marco was able to get you all fixed up.

February 28, 2019

Wonder customer service and fast and friendly I gave this rating because the customer service is beyond wonderful and they treat you like you are there own, waiting time was only 15 mins. More

by jasonbrihm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Acura Of Pembroke Pines responded

Hi Jason, thanks for the 5-star review! Happy to hear you felt right at home and had a great customer experience -- we can appreciate how important that is. Hope to see you again soon!

February 27, 2019

Service Excellent service and help! Mack was very friendly and helpful. He was very knowledgeable and worked to see that the repairs and diagnostics done qui More

by JANENEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack
Apr 15, 2019 -

Acura Of Pembroke Pines responded

Thanks for bringing your car in for service! We hope to see you again soon.

February 27, 2019

Professional and Fast--Love It! Jean and all the staff were polite, helpful, and professional. This is the standard in auto service. I really appreciate the level of service provi More

by HMARBERMUDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean at Service
Apr 15, 2019 -

Acura Of Pembroke Pines responded

Thanks for bringing your car in for service! Happy to hear we were able to provide a high level of service. Hope to see you again soon!

February 27, 2019

Wasn’t satisfied I was told to come in Saturday morning to drop off my car and get a loaner. Came in and waited an hour just for them to tell me I have to come back Mo More

by cattaylor1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Ferber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgot
Apr 30, 2019 -

Acura Of Pembroke Pines responded

We apologize for the issues your experienced during your visit to our dealership. Please contact the GM at lschlossberg@czag.net if there is any additional feedback that you would like to share. Thank you.

February 27, 2019

very good services Very Professional, friendly and I wouldn't go to anyone else for service. Marco Pinto goes out of his way to assist me with my requests. More

by elmes01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are glad to hear you had a pleasant experience and enjoyed working with Marco. Thanks for bringing your car in for service!

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