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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,416 Reviews

5,416 Reviews of Acura Of Pembroke Pines - Service Center

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May 08, 2019

Service for recall There was a recall on the fuel pump, and a routine oil change. I was told all information necessary for the recall, and regular scheduled routine main More

by MILANO.ALICIA25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy in Service
May 09, 2019 -

Acura Of Pembroke Pines responded

We like to keep our customers well informed throughout their entire service experience. Thank you for leaving us the 5-star review! Acura of Pembroke Pines appreciates your business.

May 08, 2019

Prompt and efficient service I can always rely on Acura to take care of my car efficiently and on time. Would highly recommend them to anyone that needs to buy a vehicle or servic More

by ANGIESMALL54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019 -

Acura Of Pembroke Pines responded

We appreciate the great review and recommendation! Thank you for choosing Acura of Pembroke Pines for your service needs.

May 07, 2019

Service I came in for my first oil change and they had me in and out of Acura in no time! Jean and Ryan thank you again for exceptional service! More

by TASHANNYO1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019 -

Acura Of Pembroke Pines responded

We will let Jean and Ryan know you said thanks! We appreciate you leaving us the review.

May 07, 2019

Willingness to Help I brought my car to be checked before I took a trip. The service was great and all I needed was a battery. It does not matter if the job is large or More

by WLJOLLY64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
May 07, 2019 -

Acura Of Pembroke Pines responded

We do our best to deliver top-quality care to our customers! Thank you for leaving us the review.

May 07, 2019

pleasant and thorough I was quickly greeted on arrival All aspects of service that were due,were clearly explained I added my requests for issues to be checked. I was g More

by TFPITTERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
May 07, 2019 -

Acura Of Pembroke Pines responded

Glad you found each stage of our service satisfactory! Thank you for leaving us the great review! We appreciate your business.

May 07, 2019

Mack Remy #1! Mack Remy is #1! He is respectful of my time and gives status vehicle updates as I waited for my Acura to be serviced. I ONLY request and schedule my More

by ACURA_TLX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
May 07, 2019 -

Acura Of Pembroke Pines responded

Mack is the best! We are happy to hear that you truly enjoy your experiences with him. Thank you for leaving the great review!

May 07, 2019

As always, everything went smoothly I had 2 recalls so service wouldn't be in and out as usual so I was given a (VERY NICE) loaner car. I was able to go about my business and they calle More

by sportay24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
May 07, 2019 -

Acura Of Pembroke Pines responded

We like to provide as nice of a loaner as possible so our customers can enjoy themselves on the road while their vehicle is being serviced. Glad you liked it! Thank you for leaving us the review!

May 07, 2019

Manager Review Manager Jordan Ferber Was Fantastic. He accomplished in one appt what 3 prior appts could not. Where prior appts told me the error messages were just More

by PSTASSUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019 -

Acura Of Pembroke Pines responded

Jordan is all about efficiency and customer satisfaction! We are glad he was able to resolve your issues in a timely manner! Thank you for coming to Acura of Pembroke Pines!

May 07, 2019

Friendly, quick service Everyone was very friendly and helpful. I was told 2 hour wait and was done in an hour. Easy and smooth experience. Very satisfied with my visit. More

by mmusich78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
May 07, 2019 -

Acura Of Pembroke Pines responded

We are happy to see that you left our service department satisfied with your experience. We appreciate your business and the great review!

May 07, 2019

Professional, courteous, and fast - great service team! kept me updated on when the repair was complete, facility was clean and the staff was very friendly More

by GCANDREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean in Service was excellent
May 07, 2019 -

Acura Of Pembroke Pines responded

Thank you for highlighting our team here in our Service Department! We appreciate you taking the time to leave us the review.

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