Back

Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,422 Reviews

5,422 Reviews of Acura Of Pembroke Pines - Service Center

Sort by
June 30, 2022

Jean my service rep was courteous and respectful. He gave me all the information I need for my vehicle. He is knowledgeable about the service which Accura provides for their customers. More

by MAJESS333
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience working with Jean at Acura of Pembroke Pines!

June 30, 2022

Acura in Pines Blvd is a great service facility for my RDX. If I will buy a new car I would like to get it in Acura of Pembroke Pines FLorida. More

by JORGE REY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech Guillermo Konwai, the guy who took my car
Jul 01, 2022 -

Acura Of Pembroke Pines responded

Thank you for sharing! We're happy that our technicians provided you with exceptional service! -Acura of Pembroke Pines

June 30, 2022

Jordan the Service Manager was great very knowable and accommodating. Jean in service made the process efficient and with great ease on performing the exact work needed. Ryan in financing explained the di More

by gsreyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Acura Of Pembroke Pines responded

Thank you for this wonderful five-star review! We appreciate the kind words about Jordan and the rest of the crew here at Acura of Pembroke Pines. We are glad to have been able to assist you and we hope to see you back here for many positive visits to come!

June 30, 2022

Marco Pinto makes the difference. All my thanks to him. He is always there for the customer. More

by osmar.rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Acura Of Pembroke Pines responded

Hi Omar! We're honored to hear that your time with Marco Pinto was such a positive one and we hope to continue to have your service for years more to come! -Acura of Pembroke Pines

June 30, 2022

I had an appointment but because of a schedule change decided to show up and see if the could take me. My service advisor Mr. Grasso got me in and out. Thank you. More

by tbrooks173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Acura Of Pembroke Pines responded

Thanks for the five stars! We're glad to hear that Mr. Grasso could assist you during your service appointment with us. We hope to see you back for each and every one of your automotive needs. -Acura of Pembroke Pines

June 30, 2022

Your customer service is excellent. We are very happy with your service. Always happy to recommend your dealership to our friends and family. Thank you More

by BOBBYPJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza
Jun 30, 2022 -

Acura Of Pembroke Pines responded

Hi Bobby! Thank you for the five stars. We're happy to hear that your visit with us here at Acura of Pembroke Pines was a positive one and we hope to see you again soon!

June 30, 2022

Very knowledgeable and everyone is very kind. Very clean facility. The car meets they have are also fun. More

by ugotdriven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Acura Of Pembroke Pines responded

Thanks for the five stars! We're happy to hear your feedback and we hope to see you back here at Acura of Pembroke Pines for all of your future auto needs!

June 30, 2022

Car fixed. My service representative never called me the first day to tell me they would have to keep the car over night. More

by HRLIPMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Acura Of Pembroke Pines responded

Hello - Thank you for your patience while waiting for your car to be completed. We hope to provide you with better communication during your next visit.

June 30, 2022

I came in for an oil change in and out less then an hour. Also complimentary carwash free. More

by CREATINGFUTURES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Acura Of Pembroke Pines responded

Thank you for sharing your review! We look forward to providing all of our customers with this level of service! -Acura of Pembroke Pines

June 29, 2022

I got an excellent service from everyone the I was in contact with, they're very prone with what I needed. I like the loaner that I got, very constable. More

by ADEL6381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Acura Of Pembroke Pines responded

Thanks for the five stars! We're happy to hear that your experience with us was such a positive one and we hope to see you back at Acura of Pembroke Pines for all of your future automotive needs!

...
179
...