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Acura Of Pembroke Pines
Pembroke Pines, FL
10,176 Reviews
Welcome to Acura of Pembroke Pines!
We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida.
We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:30 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 10,176 reviews
July 28, 2019
Marco Pinto Does it Again! after waking yesterday morning to find a bunch of lights on the ignition going on I knew i was in for one of those days. But after driving up to the s after waking yesterday morning to find a bunch of lights on the ignition going on I knew i was in for one of those days. But after driving up to the service center without an appointment , Marco had me checked in, diagnosed and on with my life before i could sign into FB. Thank you Acura of Pines! More
by IRLLC786
Verified CustomerEmployees Worked With
Giovanni Vargas
July 27, 2019
Fast and comfortable service visit This dealer has a great setup to get you in and out fast and the staff is super friendly and efficient, especially my service advisor Jean M Louis. This dealer has a great setup to get you in and out fast and the staff is super friendly and efficient, especially my service advisor Jean M Louis. More
by ACEBAL74
Employees Worked With
Jean Marie Louis
July 27, 2019
A pleasant experience I was treated well. Neville was clear and concise with his explanations of my TLs issues. I was kept informed via phone calls, which allowed me to go I was treated well. Neville was clear and concise with his explanations of my TLs issues. I was kept informed via phone calls, which allowed me to go on with my day. More
by OSCAR8
Employees Worked With
Neville
July 27, 2019
Great Service Jean took great care of me and everyone was so friendly from the moment I pulled up to when I got my car back. Thanks for making my first service at A Jean took great care of me and everyone was so friendly from the moment I pulled up to when I got my car back. Thanks for making my first service at Acura an easy experience! More
by LGORE0506
Employees Worked With
Jean
July 26, 2019
Un trust worthy I wouldn’t recommend them to my enemies further more my friends or family, they are very deceptive and dishonest,they’ll do anything just to sell u a I wouldn’t recommend them to my enemies further more my friends or family, they are very deceptive and dishonest,they’ll do anything just to sell u a car More
by Pat
July 26, 2019
Failure to review completed work, failure complete work My auto was recalled due to a driveshaft separation issue. The work was completed within 90 minutes. I was under the assumption that the work was comp My auto was recalled due to a driveshaft separation issue. The work was completed within 90 minutes. I was under the assumption that the work was completed. Later that day, I was travelling on the FL Turnpike when I heard a screeching metal sound emanating from the bottom of the auto. I immediately exited the Turnpike and stopped the car at my first opportunity to find out what the problem was. I looked underneath the car and noticed that there was some sort of metal pan dangling from chassis. I immediately call Acura (6:22pm) and asked what time there service department closed. It took me over 45 minutes ( from east Sunrise Blvd to Acura of Pembroke Pines) to arrive. I was greeted by Mr. Louis and he immediately took charge and assured me that the problem would be taken care of. He was spot on. However, I was inconvenienced, I had to cancel a dinner date, and did not get home until 830 that evening. In the interim, I received a perfunctory apology from Acura for the shoddy work they performed on my car. No one has taken responsibility for their lack of accountability. Acura needs to shore-up there quality control when it comes to making sure that when a customer's car is returned and no loose parts are dangling from the bottom of the car. Originally, I went for driveshaft separation (RECALL) what I got was a problem that I didn't want or need. The lack accountability from Acura is astounding. Mr. Nestor Robles was the Service Advisor who assured me the work was complete. I beg to differ. Mr. Robles could take a few pointers from Mr. Louis. More
by LOUISGCRUZ
Employees Worked With
Mr. Jean Louis ( excellent service on fixing the problem)
July 26, 2019
Always an awesome experience..... My Acura vehicles have been bought and serviced at this Acura dealer. Mr. Jean Louis, my service advisor, is without a doubt one of the most respectfu My Acura vehicles have been bought and serviced at this Acura dealer. Mr. Jean Louis, my service advisor, is without a doubt one of the most respectful customer- service -oriented person I have dealt with at APP. No matter what the issue is, or what mood you are in, Mr... Louis always treats you with respect and brings an immediate solution/answer to your issue (s). He is one individual that makes this dealer a great experience. Thank you Jean!!! I hope you are being well appreciated by APP. More
by ocasco
Employees Worked With
Jean Louis - Service Advisor
July 26, 2019
Excellent Showed up no reservation Marco pinto took care of me and provided a loaner for my service and recall to be completed. Excellent service and attitude Showed up no reservation Marco pinto took care of me and provided a loaner for my service and recall to be completed. Excellent service and attitude More
by PRATN
Employees Worked With
Marco Pinto
July 26, 2019
Pleasant, fun, and stress free! This is my second lease with Acura Pembroke Pines, FL. The experience was smooth, pleasant, and even fun. This was mostly due to Mr. Sean Bradford, Se This is my second lease with Acura Pembroke Pines, FL. The experience was smooth, pleasant, and even fun. This was mostly due to Mr. Sean Bradford, Senior Sales Consultant. First and foremost, he listened! No pressure, no hype. Sean presented facts so we could make the best decision for our budget. Of course, Acura's pricing and miles incentives, plus rollover miles from our previous lease just made the deal even better! Shout out to Mr. Joe Kalouf in the business office who made the dreaded document signing a breeze. Oh yeah, one more thing, I love my beautiful sparkling red 2020 TLX. Thank you again Sean and Joe for your great customer service! More
by SusanM
July 26, 2019
Great experience As usual , I had a very good experience with my advisor Marco Pinto and the rest of the service team. They were Efficient , fast and courteous As usual , I had a very good experience with my advisor Marco Pinto and the rest of the service team. They were Efficient , fast and courteous More
by divingsofla
Employees Worked With
Marco Pinto
