Acura Of Pembroke Pines

Brakes and oil change Called in the day before to see if I could get the vehicle serviced and get a courtesy vehicle since I work close by. Mac was very accommodating and c Called in the day before to see if I could get the vehicle serviced and get a courtesy vehicle since I work close by. Mac was very accommodating and came in early the next day to take care of my needs. The only issue I had was the courtesy vehicle was low on fuel. More

Bought a preowned Acura RDX 2017. Had some issues but Acura provided a loaner and fixed the issues. The rear bumper was fully painted and the painting job is excellent. John from Servi Had some issues but Acura provided a loaner and fixed the issues. The rear bumper was fully painted and the painting job is excellent. John from Service is a very good listener and took care of the issues. More

Reliable, accommodating, professional and friendly service! I have been going to the same dealership for the past 14 years. I am very happy with the service and even though I live in another county, I still g I have been going to the same dealership for the past 14 years. I am very happy with the service and even though I live in another county, I still go there especially for the service that I receive from my service advisor, Mr. Jean Louis. Everyone at Acura of Pembroke Pines has demonstrated friendliness, willingness to help...true customer. Thank you very much Acura for having such a great dealership in Pembroke Pines. More

Great friendly service Great service! Very welcoming. Jean Louis was knowledgeable about the service I needed for my car. The price was excellent. Jean is a professional em Great service! Very welcoming. Jean Louis was knowledgeable about the service I needed for my car. The price was excellent. Jean is a professional employee. More

Excellent service Always a pleasure dealing with Mike . I’ve been an Acura owner over 20 years. Now my daughter is driving a lease Acura and my son the infinity... Always a pleasure dealing with Mike . I’ve been an Acura owner over 20 years. Now my daughter is driving a lease Acura and my son the infinity... More

Very easy experience Terry and Doug were amazing! They both were very pleasant and personable. I did not feel pressured nor rushed into a sale. I would definitely recommen Terry and Doug were amazing! They both were very pleasant and personable. I did not feel pressured nor rushed into a sale. I would definitely recommend them to my friends and family! More

Poor customer service and poor follow up with warranty dept This last visits at Acura Pines was very disappointing. The service advisor was not proactive. This is not my first Acura vehicle however it was my fi This last visits at Acura Pines was very disappointing. The service advisor was not proactive. This is not my first Acura vehicle however it was my first time accepting the Acura warranty for my vehicle. With this warranty I came with intentions on using it for a issuer that I am having with the vehicle, once arriving the advisor informed me that it’s no longer active. There was no phone call or email or letter even sent out informing me that my warranty was almost over, which would have allowed me to purchase another one. I feel like the parts and services portion of Acura Pines needs a lot of help in regards to customer service, customer appreciation and completing jobs thoroughly. The only positive thing I could say about Acura Pines is that Giovanni is a great asset there and is the only reason I would go back! More

Best Car Dealer in South Florida This is our 14th Acura purchased in 4 years and my whole family keeps coming back for more. World class customer service, very smooth purchasing proc This is our 14th Acura purchased in 4 years and my whole family keeps coming back for more. World class customer service, very smooth purchasing process and very competitive prices. I highly recommend purchasing from Acura Pemboke Pines More

Very efficient My service rep Mack was efficient and great! Besides my car needing a routine maintenance, I also required a new tire replacing one that had a slow l My service rep Mack was efficient and great! Besides my car needing a routine maintenance, I also required a new tire replacing one that had a slow leak from a previous puncture, and a replacement of my key battery. Mack kept me updated on a regular basis. More

Excellent Service Having my car serviced at Acura of Pembroke Pines is easy and convenient. Jean Louis always provides excellent service and does so with a smile. Hig Having my car serviced at Acura of Pembroke Pines is easy and convenient. Jean Louis always provides excellent service and does so with a smile. Highly recommended. More