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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,192 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,192 reviews

October 23, 2012

I live about 65 miles away from this dealership, bu I had the pleasure of buying my new Acura TL with the Tech package from Acura of Pembroke Pines - that's right, I used the words "pleasure" and "buying my More

by pennymatthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Seth, Joe
August 17, 2012

What a terrible dealer. I made an internet inquiry to to purchase an Acura MDX. I saw a lease advertised on their website. I wanted to get a price e-mailed to me, and when I did not answer my phone when J More

by pollyd
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John Toscano
Aug 21, 2012 -

Acura Of Pembroke Pines responded

Hello, Thank you very much for your feedback. We are truly very sorry to hear that you had an unpleasant phone conversation with us. Kindly give me a call at your earliest convenience and we will make sure you are satisfied with the service you receive. All the best to you! Acura of Pembroke Pines 954-985-2424 x2808

August 04, 2012

From start to finish our experience was horrendous. The general manager was incredibly aggressive and intimidating, I tried to explain that his tone was bullying and he just continued, as a woman I found t More

by mad1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Seth Finkle
Aug 10, 2012 -

Acura Of Pembroke Pines responded

Ma’am, we are very sorry to hear that you are less than pleased with the service that was provided for you. It would certainly be wonderful if we could make all pre-owned vehicles look brand-new again. We will gladly give it another go with yours. Please give us a call at 954-985-2424 x2808 to make an appointment for a full wash. I’d also like to remind you that since you are our valued customer, you may bring your vehicle back anytime between 7:30am and 5pm Monday through Friday or between 7:30am and 2:30pm on Saturday for a complimentary car wash and vacuum. We look forward to assisting you in the future and making everything right. Thank you for your time, your feedback and your business! All our best to you and yours!

July 27, 2012

Michael was ok. He let me test drive the car I wanted and answered my questions. His manager on the other hand was downright rude as he jump in to talk to me about my trade in. He offered $ 6000 dollars for More

by mansar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Duggan and his supervisor
July 12, 2012

We just bought our second new car this year from Acura of Pembroke Pines! The whole process is so simple and quick. Everyone there bent over backward to make sure we and the family sitting next to us with a More

by BellasDad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Toscano, Luis Llorens, Nelson Yucora
June 30, 2012

I negotiated a lease price on Friday 6/29 for a TSX. I negotiated a lease price on Friday 6/29 for a TSX. it was explained to John and Damon at that time i had 7 mths left on my lease and 3000 over m More

by gmaron
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
john toscano, Damon Helms, Seth Finkel,
March 22, 2012

acura cars are good. acura dealer service sucks. some acura models need to be taken to the dealers for servicing which sucks because their service sucks, but what are you going to do? not everyone can ge More

by gonfour11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
larry, meathead who accepts keys in front
March 06, 2012

I had such a wonderful experience with the very professional, attentive and helpful employees of this dealership. Everyone from my salesperson to the service adviser that made my appointment to ha More

by BellasDad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc, Luis, Scott, Damon, Seth, Jordan, Larry
February 26, 2012

I came in to look at used cars. I did my homework and should have never went the moment I saw they were 3k over the 15 other competitors selling the same year cars with less miles. The particular car I w More

by annexedwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott, Marc and Luis
January 16, 2012

These people are terrible. They don't honor their ad and act very rudely. Honestly, the reviews I have read are nearly spot on. STAY AWAY! More

by Newcar2012A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gm