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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,207 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,207 reviews

April 22, 2019

Great customer service Jordan was great at explaining everything and taking care of my vehicle. Questions were answered, and service was great. I was in for an oil change, More

by DAILYHDZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are glad to hear you had a great customer experience and enjoyed working with Jordan. Thanks for bringing your car in for service!

April 22, 2019

Oil change/tire repair!!! All in all, good experience, except car wash side of house. They always leave my car dirty, there is still big parts and dirt on car, rims are half wa More

by TOPFLYING85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks for bringing your car in for service and taking the time to share your feedback on the car wash. We are always looking for ways to improve our service.

April 22, 2019

Service Great service the dealer is in a great location. The service person was jean He is always very helpful and always a smile on his face. That’s very im More

by CTORANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hello there, happy to hear our team took good care of you! Thanks for bringing your car in for service.

April 22, 2019

Jean was great - did take a it long to get to finance Sean and Scott were great but took to long to get to finance. i was at the dealer for 4 hours. really need to get out in under 2 hours. More

by mike.galovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks for sharing your feedback. We are pleased to hear you had an overall positive experience. Thanks for bringing your business to Acura of Pembroke Pines.

April 21, 2019

Great Service The service provided was great and problem resolved , I can always rely on ACURA to fix it all and do so with care.The only exception is the duration More

by PYNKYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are glad to hear you had a pleasant experience. Thanks for bringing your car in for service!

April 21, 2019

oil change i arrived at 8:15 on saturday morning. i was told it would be about 2 hours. after speaking to JeanMarie Louis, he said he will do his best to keep More

by LASERLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JeanMarie Louis
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi there, glad to hear you had a quick and easy experience at our service center! Thanks for taking the time to share your positive feedback and for choosing Acura of Pembroke Pines.

April 21, 2019

Best service!! Terry St Lawrence is exceptionally professional and extremely knowledgeable! I was happy to work with him on a deal because he always goes above and More

by blakstarr07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry St Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kalouf
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks for the rave review! We are so happy to hear you received such excellent service from Terry. Thanks for taking the time to share your positive feedback -- and congrats on your new ILX purchase!

April 21, 2019

Great service from beginning to end I pulled up to the service drive up and was greeted right away and taken to the waiting area. I was offered coffee and told the wait should not be lon More

by KARENGLEZPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi there, glad to hear you had a smooth experience at our service center! Thanks for taking the time to share your positive feedback and for choosing Acura of Pembroke Pines.

April 21, 2019

Amazing My service advisor kept me posted along the way and my wait time not having had an appointment was minimal. They were very pleasant as well. More

by ANDREA.LOPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi Andrea, thanks for taking the time to share your positive feedback! We are pleased to hear you've had such a positive experience at the service center.

April 21, 2019

Excellent customer service I give this rating because every time I’ll go to this dealer to do my car services, Mr Pinto, the service representative and the staff are very courte More

by kat.aquila00
Recommend Dealer
Yes
Employees Worked With
Gabino Perez
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Thanks for taking the time to share your positive feedback! We are pleased to hear you've had such a positive experience at the service center.

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