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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,489 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,489 reviews

September 27, 2021

The customer service was outstanding. It’s a family not a dealership. I’m glad to purchase my second car with you. Sometimes one doesn’t see the money you spent, but the treatment that you received. Dav More

by MPERRYCELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Liebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Campbelll
Sep 28, 2021 -

Acura Of Pembroke Pines responded

It means so much to hear our team provided five-star care to you! Thank you for being an Acura of Pembroke Pines customer!

September 26, 2021

Please don't buy any used cars at this dealer, this has been my experience at this dealership day one. First of all it took me 2 plus hours to buy a used car cash with only one other customer that showed u More

by mikeymangual
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Scott Ticker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Tigero
Oct 11, 2021 -

Acura Of Pembroke Pines responded

Thank you for reaching out. This is certainly not how we want our customers to feel after working with us and we will make sure that your feedback gets addressed with the appropriate staff members. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further. Thanks again.

September 26, 2021

Great customer service from the beginning til the end of my service. Thank you Jordan More

by TIAQUANDRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Acura Of Pembroke Pines responded

This is what we like to hear, Tia! We're so happy that Jordan worked hard for you from the beginning. We look forward to seeing you next time at Acura of Pembroke Pines!

September 26, 2021

Service was excellent and professional. Detailed explanation of service required and vehicle was also ready as promised. More

by RAULMCD1005
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
Sep 28, 2021 -

Acura Of Pembroke Pines responded

This is what we like to hear, Raul! We're happy that you received everything as promised! We look forward to seeing you next time at Acura of Pembroke Pines!

September 25, 2021

Great job on taking care of my car. Jordan Ferber and the entire Service team do an outstanding job at Acura Pembroke Pines More

by rajah04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
Sep 27, 2021 -

Acura Of Pembroke Pines responded

Thank you for trusting Jordan and the team with your vehicle's service needs! We're glad to have you as an Acura of Pembroke Pines customer and look forward to your next visit!

September 25, 2021

They did the work I requested and did it well. However they then came to me and said “We recommend you do these additional things” some of which were simple like replacing filters, after they already wash More

by CARLO5432
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Acura Of Pembroke Pines responded

Thank you for your review. We will use your feedback to improve our services for customers in the future. If you have any questions please contact the general manager at lschlossberg@czag.net

September 24, 2021

The service was excellent and my 2006 RL was serviced in a professional and timely manner. More

by LRTDANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Acura Of Pembroke Pines responded

Glad we got you back on the road safely! We hope you choose our team for your next automotive issue! -Acura of Pembroke Pines

September 24, 2021

excellent service, i live in Coral Springs and have other options near for my vehicle services but rather drive extra. always have a great experience at Acura Pembroke Pines. More

by SWORDBUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grasso
Sep 24, 2021 -

Acura Of Pembroke Pines responded

Thank you for traveling to see us at Acura of Pembroke Pines! We look forward to seeing you next time!

September 24, 2021

Quick and easy way to get my car. Process was smooth. Fair price. Thank you to those who made it possible! More

by GVAL2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : I don’t remember the name. He had dark skin. Barely spoke Spanish
Sep 24, 2021 -

Acura Of Pembroke Pines responded

We can't thank you enough! -Acura of Pembroke Pines

September 24, 2021

Took my car to get cleaned after my purchase and they gave it back to me even dirtier More

by YAI
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Acura Of Pembroke Pines responded

Thank you for bringing this to our attention. We will make sure that this feedback gets addressed with our team. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further.

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