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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,488 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,489 reviews

October 02, 2021

This is my second maintenance visit with Acura and was pleased with the service. They performed the service in a timely manner and waited no more than was initially expected. - Marco was great. He is thor More

by veronica.bordes12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Acura Of Pembroke Pines responded

Thank you for visiting our team again at Acura of Pembroke Pines! We're thrilled that Marco provided you with excellent service! See you next time!

October 01, 2021

David did a great job with helping me get into a new Acura RDX. He was patient and answered all of my questions. He kept me informed throughout the entire process. Jorge Ramirez was also great to connec More

by LINDEN.NICOLEAU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez, David
Oct 01, 2021 -

Acura Of Pembroke Pines responded

Thank you, Linden! It means so much to hear our team provided five-star care to you! We look forward to seeing you again at Acura of Pembroke Pines!

October 01, 2021

Great Dealership. Seamless service. Professional and Friendly. David Campbell in Sales is the BEST! I love my Acura!!! More

by JEANNEF8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Campbell
Oct 01, 2021 -

Acura Of Pembroke Pines responded

Thank you for the wonderful review! Your business is greatly appreciated by the entire team here at Acura of Pembroke Pines and we look forward to your next visit!

October 01, 2021

Service is always great! This is the only place I bring my car to get checked and fixed. Jean is excellent! More

by ZUZKA148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Acura Of Pembroke Pines responded

Thank you for trusting the Acura of Pembroke Pines team with your vehicle's service needs! We appreciate your support and look forward to your next visit!

October 01, 2021

One of the easiest and best experiences I’ve had buying a car! Great dealership and even better sales reps! More

by M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Urteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Acura Of Pembroke Pines responded

Wow, we're so happy to hear this! Thank you for trusting the Acura of Pembroke Pines team with your business. We hope to see you again next time!

October 01, 2021

Service is been very good at Acura have had no trouble they should’ve offered though to wash my car but they didn’t More

by JAMIEOSIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Im
Oct 01, 2021 -

Acura Of Pembroke Pines responded

Thank you for your honest review, Jamie! -Acura of Pembroke Pines

October 01, 2021

Always happy with the service department and Marco is always very helpful!! We love the service we get at Pembroke Pines Acura!! More

by SLIMKIM10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Acura Of Pembroke Pines responded

Thank you so much for the kind words about Marco & the Acura of Pembroke Pines team! We're truly grateful for your loyal business and look forward to your next visit!

October 01, 2021

Excellent service writer. Explains all details that should be completed. Suggest what should be completed at next maintenance. More

by BGALBRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Acura Of Pembroke Pines responded

Thank you for the positive feedback! We hope to see you again next time here at Acura of Pembroke Pines!

October 01, 2021

Jean was exceptional and his service is always perfect! However, the loaner was disgusting. I found a bandaid in the door of the MDX, bottles under the seat, smudge substances on all doors and crumbles th More

by vanessadowns86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Reeves is amazing as well. , John Peguero
Oct 01, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share this feedback. We understand your concerns and hope to provide you with a better experience next time. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further.

October 01, 2021

Recall service took about triple the time the postcard indicated. Waiting was worse than expected because despite a sign saying masks were required, almost no customers in service waiting area were wearin More

by LMH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Grasso
Oct 15, 2021 -

Acura Of Pembroke Pines responded

Thank you for bringing this to our attention. We appreciate your feedback and will address these concerns with the team. If you'd like to discuss this with us further, please don't hesitate to contact our Service Department - (877) 468-9930.

Oct 15, 2021 -

LMH responded

No need for response. You know what should be done if you care about public health and the safety of your customers. I hope you do.

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