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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,450 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,450 reviews

October 01, 2021

Recall service took about triple the time the postcard indicated. Waiting was worse than expected because despite a sign saying masks were required, almost no customers in service waiting area were wearin More

by LMH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Grasso
Oct 15, 2021 -

Acura Of Pembroke Pines responded

Thank you for bringing this to our attention. We appreciate your feedback and will address these concerns with the team. If you'd like to discuss this with us further, please don't hesitate to contact our Service Department - (877) 468-9930.

Oct 15, 2021 -

LMH responded

No need for response. You know what should be done if you care about public health and the safety of your customers. I hope you do.

October 01, 2021

My service visits are always good My Service Person Mr My service visits are always good My Service Person Mr Jean Louis is so attentive To my services needs, could not have a better person, the people More

by mlicenzi5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Acura Of Pembroke Pines responded

Thank you for your rave review! We're so lucky to have you as a customer at Acura of Pembroke Pines!

October 01, 2021

Marco Pinto is a class act. Upfront honest and polite. so is the entire team More

by DANIELONETWO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Acura Of Pembroke Pines responded

Your review means the world to us, Daniel! Marco and our team appreciate your 5-stars! -Acura of Pembroke Pines

October 01, 2021

Great service! Particularly thanks to Kevin who was very helpful and transparent with the costs . He made a good effort yo accommodate our request. Go Kevin! More

by 1.pablemedina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin lopez
Oct 01, 2021 -

Acura Of Pembroke Pines responded

This is what we like to hear! We're happy that Kevin earned your 5-stars! -Acura of Pembroke Pines Team

October 01, 2021

Amazing experience of purchase my car Very ethical and Amazing experience of purchase my car Very ethical and helpful team, coming back for sure 😁 🚙 More

by MARAMIREZ0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Ramirez
Oct 01, 2021 -

Acura Of Pembroke Pines responded

We're so happy to hear this! Thank you for the fantastic feedback. We hope you enjoy your new vehicle and look forward to seeing you again next time! - The Acura of Pembroke Pines Team

October 01, 2021

Excellent and nice staff. This is a nice place to do services. Very friendly staff More

by WISHTRANsport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Acura Of Pembroke Pines responded

We appreciate your kind words about our team and look forward to seeing you again next time here at Acura of Pembroke Pines!

October 01, 2021

Great service fast friendly allways very aware customers needs in treatment of maintenance needs of vehicle More

by VICKIJOHNB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Braganza, John Peguero, Richard Im, Andres Perez
Oct 04, 2021 -

Acura Of Pembroke Pines responded

Thank you for your amazing review! We look forward to seeing you next time at Acura of Pembroke Pines!

September 30, 2021

The dealership is clean. The environment is friendly and they have the absolute best customer service. More

by TI3345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Acura Of Pembroke Pines responded

Thank you so much for your great feedback and five-star rating! - Acura of Pembroke Pines

September 30, 2021

The service department at this dealership was a pleasure. Ron was so helpful, courteous and honest. The prices are completely fair and the appointment time was honored. The customer lounge is very comfortabl More

by anna.shmigel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Sep 30, 2021 -

Acura Of Pembroke Pines responded

We appreciate the shoutout to our team! It's great to hear their hard work has helped you have a five-star experience!

September 30, 2021

The Best experience I've had buying a Car 🚗 nice salesperson willi and the sales manager was awsome 👌 More

by omcerna13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilrianis Guitierrez
Sep 30, 2021 -

Acura Of Pembroke Pines responded

Your confidence in us makes our day! Thank you so much! - Acura of Pembroke Pines

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