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Acura Of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.7
9,484 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,484 reviews

October 27, 2021

The waiting time to get your car serviced is way to long 2 to 3hrs. More

by MAXIMONCYNTHIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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Oct 27, 2021 -

Acura Of Pembroke Pines responded

We understand your frustration and appreciate your patience during these hectic times. Our team is facing staffing issues and strives to provide the best care possible under the circumstances. Rest assured that we take customer feedback seriously and encourage you to reach out if you'd like to discuss this further. Thank you, Larry Schlossberg - General Manager - lschlossberg@czag.net

October 27, 2021

I had a great experience with Sam the sales a manager and Andres my sales person. They made it an enjoyable process. More

by oliviamaltrotti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Nelson, Andres Perez
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Oct 27, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to leave us a review! We're glad you had a pleasant visit with our team here at Acura of Pembroke Pines and we hope we have the opportunity to work with you again in the future. Take care!

October 27, 2021

Service advisor Ron is awesome. I was able to make appointment on the same day and got my vehicle back in an hour. My service advisor Ron is very professional, polite and is always honest. More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
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Oct 27, 2021 -

Acura Of Pembroke Pines responded

Thank you for the positive feedback, Bobby - Ron will be so happy to hear it! We're grateful to have you as an Acura of Pembroke Pines customer and look forward to your next visit!

October 26, 2021

Mike was excellent, my car was done in under a hour. Definitely the simplest, easiest servicing appointments I have ever had. More

by RWISE02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal in Service Department
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Oct 26, 2021 -

Acura Of Pembroke Pines responded

Thank you for visiting Mike at Acura of Pembroke Pines! We're so honored to provide you with an efficient appointment!

October 26, 2021

Jean is great and attentive. excellent customer service and perfect communication every step of the way even when it's bad news More

by Azazel24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2021 -

Acura Of Pembroke Pines responded

Thank you for your 5-star review! Jean is a huge asset to our team, and we're happy our team earned your business! -Acura of Pembroke Pines

October 25, 2021

Jean is the best and always gets the Job done. I’m always taken care of when coming here More

by Patrickthomas113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2021 -

Acura Of Pembroke Pines responded

Thank you for being an Acura of Pembroke Pines customer! It means a lot to hear that Jean continues to take great care of you and we look forward to seeing you at your next visit. Take care!

October 25, 2021

I've been customer from Accura Pembroke Pines for the last 10 years or so and my experience is not less than excellence! From the moment you purchase with fair agreements to the excellent service. That i More

by fpitaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willy
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Oct 26, 2021 -

Acura Of Pembroke Pines responded

We're so pleased the Acura of Pembroke Pines team has continued to earn your business over the years! Thank you for being our loyal customer and for rating us five stars! We look forward to seeing you next time!

October 25, 2021

Amazing experience!!! From beginning to end it was positive- As if I was actually there. More

by CIRA_KELLEY
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2021 -

Acura Of Pembroke Pines responded

Thank you for your review! See you next time at Acura of Pembroke Pines!

October 25, 2021

Poor communication and follow through. Great vehicle but certainly left a poor taste in our mouths. More

by Karenyjacobs
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Chalmers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Ticker
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Nov 08, 2021 -

Acura Of Pembroke Pines responded

Hi Karen, We're disappointed to read this review and would like to understand what happened. Please reach out to me at your earliest convenience to discuss this so I can resolve your concerns. Thank you, Larry Schlossberg - General Manager - lschlossberg@czag.net

October 25, 2021

Joe es el mejor👍🏼 Excelente servicioIgual Camilo un Joe es el mejor👍🏼 Excelente servicio Igual Camilo un trato excelente busco las mejores optiones More

by RJBAEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Urteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza
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Oct 26, 2021 -

Acura Of Pembroke Pines responded

¡Gracias por los maravillosos comentarios! ¡Esperamos verte de nuevo la próxima vez! - Acura of Pembroke Pines

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