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Acura Of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.7
9,486 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,486 reviews

November 06, 2021

Quick and professional service. Jean - awesome service advisor. Easy to set up appointment. A very clean waiting area and very clean bathroom. Overall good experience. More

by CCONWAY3
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to rate Jean and the Acura of Pembroke Pines team five stars!

November 06, 2021

The staff was Friendly. Went in for a recall issue, Everything was completed in a few hours. More

by XNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2021 -

Acura Of Pembroke Pines responded

Thank you for trusting the Acura of Pembroke Pines team with your vehicle! We appreciate your kind review and hope we can be of service to you again in the future!

November 06, 2021

Great place to deal with everyone is helpful and responsive. Love buying a car there. More

by NEALWENDY
Recommend Dealer
Yes
Employees Worked With
Scott Ticker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wily
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Nov 09, 2021 -

Acura Of Pembroke Pines responded

We're so happy to hear it! Thank you for coming to Acura of Pembroke Pines!

November 06, 2021

Thanks Mike for finding a spare tire kit for my car! Shaun is amazing! Thanks for ALL you did for us! More

by GENIE CRAFF
Recommend Dealer
Yes
Employees Worked With
Michael in Service
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Nov 09, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share this wonderful feedback, Genie! We appreciate your support and hope to see you again next time here at Acura of Pembroke Pines!

November 05, 2021

The dealership is clean. Connecting by phone with the sales team while my rep is out of town team was challenging. When I went into the dealership to pick up the car, it was not ready even though I t More

by PURCELLD3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Campbell, Theressa Perrier
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Nov 02, 2021 -

Acura Of Pembroke Pines responded

Thank you for sharing your honest feedback. We hope to provide you with a 5-star experience next time.

Nov 05, 2021 -

PURCELLD3 responded

When I went into the dealership to pick up the car, it was not ready even though I told one of the salespeople I would be in the following morning to get the car. The exterior was dirty and needed washing, and there was no gas in the car. Now today the tire pressure was low which means it was not checked. Also, they did not offer to pair my phone to the car, I had to figure that out myself, no explanation of anything was given. My sales contact was out of town and it was left for other people to help me. I had a terrible experience when it came time to pick up my car.

November 05, 2021

I had a good experience. I have no complaints about the service that I received. More

by Suahya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Braganza, John Peguero, Richard Im, Andres Perez
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Nov 05, 2021 -

Acura Of Pembroke Pines responded

Thank you for the five-star review of Acura of Pembroke Pines! We appreciate your positive feedback, as well as your business, and hope we can be of service to you again in the future!

November 05, 2021

Allister was Great !!! Before we walked in he offered to help us and the process was just fast and easy… More

by Jose Martinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allister Harry
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Nov 05, 2021 -

Acura Of Pembroke Pines responded

Thank you for this positive feedback, Jose! We appreciate you trusting the Acura of Pembroke Pines team with your business and hope we have the opportunity to work with you again in the future!

November 05, 2021

Professional attention from the moment you enter to when you leave, pleasant experience from staff More

by AARON.OJEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Im
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Nov 05, 2021 -

Acura Of Pembroke Pines responded

Thanks for taking the time to leave us a review! We're glad you enjoyed your visit here at Acura of Pembroke Pines and we hope to see you again in the future!

November 05, 2021

Mr. hairy salesman is a wonderful person very explainable any questions I had he answer them correctly he Went above and beyond to help me accomplish what I want it I can give them 100% satisfaction More

by Barbarita Pereira
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allister Harry
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Nov 05, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share this wonderful feedback! It means a lot to hear that you're satisfied and we hope we have the opportunity to work with you again in the future. Take care! - The Acura of Pembroke Pines Team

November 05, 2021

Jean is excellent. Very polite, professional, easy to deal with, accurate with timing of service, and best of all is honest. More

by AJLANGER43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2021 -

Acura Of Pembroke Pines responded

Thank you for the fantastic feedback - Jean will be so happy to hear it! We appreciate you trusting the Acura of Pembroke Pines team with your service needs and look forward to seeing you again next time!

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