Acura Of Pembroke Pines

They were great and thorough. They explained how everything worked & didn’t rush me. The work took a little longer than expected so when I called them complaining & explaining my They explained how everything worked & didn’t rush me. The work took a little longer than expected so when I called them complaining & explaining my apt complex had a limit on how long I could keep my rental, they understood and worked to get me another courtesy vehicle no problem! More

It's ALWAYS a PLEASURE when getting service The staff is friendly and accommodating to my needs is friendly and accommodating to my needs More

I’ve been coming here for years and always come back because of its service because of its service More

All around great experience with this dealership! The facility itself was exceptional. Well maintained, beautiful and with a fantastic waiting area which we had zero problem hanging out in. I purch The facility itself was exceptional. Well maintained, beautiful and with a fantastic waiting area which we had zero problem hanging out in. I purchased a pre-owned non Acura vehicle but they treated us as if we purchased a brand new Acura. The entire staff was courteous, friendly and polite with smiles throughout. Specifically, General Sales Manager Dino Liebro was a no B.S. business man. He was a true professional and made negotiating terms absolutely painless. We felt that he was conscious and respectful of our time and was able to move us forward without delay or cliche salesmen games. A+ Specifically, in finance, Business Manger Sean Bradford. Sean was able to secure us a fair rate, moved at a pace that was also in the best interest of time and was a joy to chat with! We traded stories about MMA and there were moments that I felt as if I was talking to an old buddy and not just some finance guy that I met an hour prior. Needless to say, Sean was awesome! A+ Specifically, our salesman Wen Lee Hung was the star of the show! Wen comes out and hits you with an energy and enthusiasm that you’re not quite sure is authentic but you will quickly learn that he is every bit of that and it is completely genuine. As mentioned, I bought an off brand vehicle but that made zero difference to Wen. He was knowledgeable and engaging and I didn’t once feel like I was getting sold a bill of goods or pressured into purchasing. He literally made the entire experience a pleasure for my wife and I with his wittiness and charm. He was extremely interesting to talk to during the down times with stories about his life, the languages he speaks, his time as an TV actor and his mastery of the nunchucks! Wen went above and beyond and his professionalism was top notch. To the readers of this review, I would suggest asking for Wen’s services from the start. He is a lot of fun and you will not be disappointed. A++ We had a rough story walking into this dealership. We drove over to the East Coast from SW Florida to pick up a different vehicle but were completely bamboozled, manipulated and downright lied to by a dealership with zero business integrity. By the time we left Acura, it was almost forgotten about. Thank you to all who were involved with this transaction and to the owners/senior management of Acura of Pembroke Pines, I can assure you that you have a dealership and staff that you can be proud of. Overly satisfied customers, Hayes and Kim Browne More

Technicians have to be more detail oriented checking all the point that are supposed as per the order the point that are supposed as per the order More

Service from Kramer was excelent, process has been the fastest from confirming offer to drive out fastest from confirming offer to drive out More

The service department is very efficient and polite. Jean Louis was thorough with our car’s service needs. There is never a problem when we visit. Jean Louis was thorough with our car’s service needs. There is never a problem when we visit. More

Jean Louis is a true professional. . Courteous, friendly, and represents Acura well. A pleasure to deal with every time I visit. . Courteous, friendly, and represents Acura well. A pleasure to deal with every time I visit. More

My rating will be better as soon as I can get my paperwork showing ownership back such as application for title and everything else I’ve had this vehicle for a week now and can’t drive it because I paperwork showing ownership back such as application for title and everything else I’ve had this vehicle for a week now and can’t drive it because I don’t have the proper documentation for it More

We had a great experience at Acura of Pembroke Pines. The entire staff that we dealt with, from sales to finance, were phenomenal. We will definitely return when our lease is up! The entire staff that we dealt with, from sales to finance, were phenomenal. We will definitely return when our lease is up! More