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Acura Columbus - Service Center

Dublin, OH

4.9
1,256 Reviews

1,256 Reviews of Acura Columbus - Service Center

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May 05, 2017

Service Very customer service oriented. No pressure and provide full explanation of problems but don't try to sell something you don't need Would us again More

by janet.wasson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
May 07, 2017 -

Acura Columbus responded

Excellent! Just what we want. I am glad Jim could help. Thank you very much. - John Connelly Owner/Acura Columbus

May 04, 2017

The service people are simply superb! During my A16 service, Eddie found that my audio system has some issue. They went ahead to order new one as it is still under warranty. The service p More

by JHIANG.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
May 05, 2017 -

Acura Columbus responded

I am very glad that Eddie and Jim could help! Thanks for letting me know. - John Connelly Owner/Acura Columbus

May 02, 2017

It's ok here It's very difficult to get to the dealership, the traffic and location is awful. The dealer lot is very tight, I have to imagine many accidents occur More

by OGANOOM
Recommend Dealer
Yes
Employees Worked With
Don't know
May 07, 2017 -

Acura Columbus responded

Thanks for the feedback Omar. We will keep trying to do better for you. - John Connelly Owner/Acura Columbus

May 01, 2017

It was quick service it was quick service and i dint had ti wait for so long in lobby. Also got the discount for the maintenance due title present on dashboard. More

by BAWANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2017 -

Acura Columbus responded

Super! Thanks for letting us know. Have a great week! - John Connelly Owner/Acura Columbus

April 25, 2017

excellent.appreciated. Purchased new RLX..wanted to do an early oil change..walked in cold ..unscheduled Warmly ..professionally greeted..and was immediately scheduled f More

by NS.MASTERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
Apr 25, 2017 -

Acura Columbus responded

Excellent! I am glad all worked out. Thanks for the opportunity. - John Connelly Owner/Acura Columbus

April 24, 2017

evaluation The waiting time was minimal as I watched my car being serviced on the screen! I appreciated the coffee, clean restroom, and my car being washed! More

by bettyandbill@outlook.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not recall the employees names, but they were all cordial!
Apr 24, 2017 -

Acura Columbus responded

Betty & Bill, Glad all went well and you could watch your car! Thanks for the note. - John Connelly Owner/Acura Columbus

April 17, 2017

MDX 2016 Brought my car in for the second service since leasing the vehicle. Everything was explained as to what was needed for this service visit along with More

by BJFDDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Im sorry but do not rememberall the names of those that helped me., Benjamin King, Joyce Garrett
Apr 24, 2017 -

Acura Columbus responded

I am glad!! Thanks for the opportunity. Glad that we were friendly and that Ben, Jami and Joyce could help. - John Connelly Owner/Acura Columbus

April 14, 2017

Great service Acura Columbus has friendly personnel in both the service area and sales. I feel like they are always prompt and curtious with all my repair needs. More

by RGANDES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2017 -

Acura Columbus responded

Thank you!!! Glad Jami could help. - John Connelly Owner/Acura Columbus

April 12, 2017

B1 check up My service experience at Acura was enjoyable, professional, and prompt. Everyone was very friendly and efficient from the person outside at the receep More

by acura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm terrible with remembering names, they were all very helpful and pleasant.
Apr 13, 2017 -

Acura Columbus responded

Pam- I am glad all went well! We will have to do a better job next time introducing ourselves! Thanks, John Connelly Owner/Acura Columbus

April 12, 2017

Fast and reliable This was my first service at Acura Columbus. They took the time to explain everything they were going to check and even saved me money on the recommen More

by msoller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Duncan, JIM CRUIKSHANK
Apr 13, 2017 -

Acura Columbus responded

Thanks for giving us a chance! I hope you can be with us for a long time. - John Connelly Owner/Acura Columbus

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