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Acura Columbus - Service Center

Dublin, OH

4.9
1,228 Reviews

1,228 Reviews of Acura Columbus - Service Center

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April 12, 2017

B1 check up My service experience at Acura was enjoyable, professional, and prompt. Everyone was very friendly and efficient from the person outside at the receep More

by acura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm terrible with remembering names, they were all very helpful and pleasant.
Apr 13, 2017 -

Acura Columbus responded

Pam- I am glad all went well! We will have to do a better job next time introducing ourselves! Thanks, John Connelly Owner/Acura Columbus

April 12, 2017

Fast and reliable This was my first service at Acura Columbus. They took the time to explain everything they were going to check and even saved me money on the recommen More

by msoller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Duncan, JIM CRUIKSHANK
Apr 13, 2017 -

Acura Columbus responded

Thanks for giving us a chance! I hope you can be with us for a long time. - John Connelly Owner/Acura Columbus

April 11, 2017

Acura TL Service visit Overall a very good experience, Very quickly determined what was needed other than the B1-2 service needs. Overall experience was fine; car is oper More

by JEFF.HEAPHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2017 -

Acura Columbus responded

Jeff- Sorry on the delay!! Communication is the key to our success and sorry for the lack of proper status updates. Thanks for letting me know! - John Connelly Owner/Acura Columbus

April 11, 2017

First Oil and Tire Rotation I was able to make my appointment on the internet from another state where I was vacationing without a problem. They confirmed the appt. on line. I More

by rlwead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Longalong
Apr 12, 2017 -

Acura Columbus responded

I love to read that our internet appointment system worked well. I made an appointment myself online for my car on Monday and it worked perfectly today! Thanks for coming for your first visit and we hope to see you for years to come. Thanks, John Connelly Owner/Acura Columbus

April 11, 2017

Excellent Acura service I have been a customer of Acura Columbus service department for 27 years thru 5 autos. I've always been happy with the service. Fast, friendly. If More

by MIKE-BROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2017 -

Acura Columbus responded

Wow! A note like yours makes every thing worthwhile. I am deeply humbled that you have stuck with us for so long and very appreciative. I am glad that you continue to give us the opportunity to help you. Thanks, John Connelly Owner, Acura Columbus

April 07, 2017

Great Service Thanks much to Jamie Meredith, she worked with my budget and as a single family we are eternally grateful. Much blessings!. Keep the pleasant persona More

by HILIVELOVELAUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2017 -

Acura Columbus responded

I am so happy to read that Jami was able to help out! Thank you very much for letting us know. Have a great weekend. - John Connelly Owner/Acura Columbus

April 05, 2017

Quick and efficient service I was late for my appointment due to weather and traffic, but Zach was very understanding and able to accommodate me still. I needed the A13 services More

by autojunkie79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2017 -

Acura Columbus responded

I understand it is not all puppy dogs and kittens, but I am glad that Zach was able to help and that you gave us the opportunity to work on your car! We'll keep trying every day to make experiences with us go well -- always something to work on! Thanks, John Connelly Owner/Acura Columbus

April 04, 2017

Quick efficient service I was able to get in and out quickly for 40,000 mile service on my 2014 MDX. The staff was friendly and efficient as always. More

by RJTIPPLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2017 -

Acura Columbus responded

Quick is good! I am glad Zach could help. Have a great week. - John Connelly Owner/Acura Columbus

April 02, 2017

This service department cannot be beat. They are the best!! I stopped at Courtesy Acura in Lexington, Kentucky. BIG MISTAKE!!! Too busy to help. I made it to my favorite Acura Columbus in Dublin, Ohio, wher More

by jreynolds3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Connelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
Apr 02, 2017 -

Acura Columbus responded

Thanks! You are our favorite South Carolina customers! We are here for you whenever you need us. My email and direct phone number are johnconnelly@acuracolumbus.com and 614-763-2101. I really appreciate your kind words! - John Connelly Owner/Acura Columbus

April 01, 2017

Great Experience Called in for a service appointment and was able to get same day service! Went in a bit before my scheduled time they got me all situated in a timely More

by ralcindor91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 01, 2017 -

Acura Columbus responded

I like everything I read here! Same day Service - great! Shuttle - great! Friendly and professional - great! Thanks for letting me know and I appreciate having the chance to work on your car. - John Connelly Owner/Acura Columbus

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