1,228 Reviews of Acura Columbus - Service Center
Professional and Thorough Service appointments have always been easy and quick for me at Acura Columbus. Great communication and the multi-point inspection report provides exce Service appointments have always been easy and quick for me at Acura Columbus. Great communication and the multi-point inspection report provides excellent information. Service managers do not pressure you on potential repair items if you want to defer and are very knowledgeable in answering questions and providing options. Nice experience in every aspect. More
Service From the time I pulled in for my scheduled maintenance, I was treated very well. They did not rush me and took their time to look up a cargo cover to From the time I pulled in for my scheduled maintenance, I was treated very well. They did not rush me and took their time to look up a cargo cover tonorder. More
Excellent Service As usual, Acura Columbus did an excellent job at check in, communication and check out....actual service on car was seen via video -which was an inter As usual, Acura Columbus did an excellent job at check in, communication and check out....actual service on car was seen via video -which was an interesting extra. More
A1 Service Service personnel were all very courteous and helpful. I was greeted promptly and service on my car was quick. The waiting room was nice and the vi Service personnel were all very courteous and helpful. I was greeted promptly and service on my car was quick. The waiting room was nice and the video feeds of the service area and car wash keeps you updated on how the service on your car is progressing. More
Stellar customer service Was able to service my car within a couple of hours of my call. Service was fast, efficient and professional. This dealer is run like a well oiled m Was able to service my car within a couple of hours of my call. Service was fast, efficient and professional. This dealer is run like a well oiled machine. Highly recommend. More
Service Department Chris Diglia and Jim Cruikshank did an excellent job handling my RDX. I was well informed step by step and I felt at ease knowing that they are takin Chris Diglia and Jim Cruikshank did an excellent job handling my RDX. I was well informed step by step and I felt at ease knowing that they are taking care of my vehicle. I've known Jim for several years and knowing that he is part of your team makes me even more loyal to come and have my vehicle serviced at your facility. More
Everyone is courteous and helpful. I have owned 2 different Acura and I have never been disappointed with the service department in the last 21 years that I have been dealing with Acura I have owned 2 different Acura and I have never been disappointed with the service department in the last 21 years that I have been dealing with Acura Columbus. More
First service at Acura Had my first service experience yesterday with Acura Columbus. Extremely impressed by the efficient staff and process. I was done a little less than Had my first service experience yesterday with Acura Columbus. Extremely impressed by the efficient staff and process. I was done a little less than an hour for a routine oil change and other system checks. Service was above average on every level!!! More
Battery Overall whenever I have to visit for service I have a pleasant experience from everyone there. Prior visits Jim has been exceptional to hear my conce Overall whenever I have to visit for service I have a pleasant experience from everyone there. Prior visits Jim has been exceptional to hear my concerns while going through temporary frustrations. Zach is always a friendly face to see, greeted with a smile and makes sure that my service repair is expedited. Todd has gone above and beyond to handle service requests and been fair to me with reasonable pricing. I sincerely appreciate the entire team and all they do to make me feel like a valued customer. The service they provide, makes me want to continue being an Acura owner. More
Nice Customer Service Quality I had an A16 routine maintenance service at the dealership and the waiting time was less than I expected. After the routine services, I also had a nic I had an A16 routine maintenance service at the dealership and the waiting time was less than I expected. After the routine services, I also had a nice car wash and I was very happy what I got. Nicely, the service also helped me install the new state license plates and I was very surprise to have this kindly free charge service. More