1,228 Reviews of Acura Columbus - Service Center
Top quality service From check in to check out the service is first class customer quality. I always feel the service department treats me like I'm a priority when I'm th From check in to check out the service is first class customer quality. I always feel the service department treats me like I'm a priority when I'm there for my car 🚗 maintenance. Thank you for your expert car care and for giving me piece of mind when I drive away. More
Oil change, brake fluid change, check up Everyone did an excellent job from intake personnel to mechanics to service advisor! We were treated politely and professionally. I would definitely r Everyone did an excellent job from intake personnel to mechanics to service advisor! We were treated politely and professionally. I would definitely recommend this dealership. More
Great experience I'm very satisfied with the personalized service I received from Jim and Zach in your service department. The repair was done quickly and correctly. I'm very satisfied with the personalized service I received from Jim and Zach in your service department. The repair was done quickly and correctly. Communications were great, including the text messages. More
Oil change Easy drop off, no wait to check in, and comfortable waiting room with amenities. Experience is great and doesn't feel like your normal service experi Easy drop off, no wait to check in, and comfortable waiting room with amenities. Experience is great and doesn't feel like your normal service experience. More
Much better than the rest Probably the best Acura dealer so far. I've had many issues with Acura of Reno and Lindsay Acura, both of which provided horrible services that I woul Probably the best Acura dealer so far. I've had many issues with Acura of Reno and Lindsay Acura, both of which provided horrible services that I would expect from a 3rd party mom and pop shop dealership not to mention that they've both severely damaged the bottom side of my 2 year old 27,000 mile car. Acura of Columbus provided service that I expected from Acura. Thanks so much for your help More
AC Service Excellent service and facilities. Major AC issues in 2012 TL. Staff worked with Acura to get work completed at much reduced cost. Received a loaner Excellent service and facilities. Major AC issues in 2012 TL. Staff worked with Acura to get work completed at much reduced cost. Received a loaner while parts were ordered. More
Another great service experience! We've had three cars serviced at Acura Columbus. Their customer service experience is very good, from the moment you arrive at the service center unti We've had three cars serviced at Acura Columbus. Their customer service experience is very good, from the moment you arrive at the service center until the work is completed. Communication is timely and the work was done on time. More
I had a piece of metal fall off undercarriage of Acura. I w I had a piece of undercarriage fall off my Acura. Service scheduled me in the day I called and completed the work while I waited. I received a call I had a piece of undercarriage fall off my Acura. Service scheduled me in the day I called and completed the work while I waited. I received a call the next day to check on work. Wow! More
Professional service experience Great treatment from beginning to end. Todd is probably the best in his profession. Very much a no nonsense, but polite. Always gives options rather Great treatment from beginning to end. Todd is probably the best in his profession. Very much a no nonsense, but polite. Always gives options rather than just one alternative. More
TSB Repair for 2015 RDX Service Department verified my issue and conducted the TSB repair promptly. Effective results from the repair were immediately apparent. I have Service Department verified my issue and conducted the TSB repair promptly. Effective results from the repair were immediately apparent. I have had nothing but good results in my dealings with Acura Columbus Service Department. More