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Acura Columbus - Service Center

Dublin, OH

4.9
1,276 Reviews

1,276 Reviews of Acura Columbus - Service Center

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October 13, 2017

VERY friendly and knowledgeable! This was my first time there! Everyone was very helpful, friendly and very knowledgeable. I will definitely use this dealership my car maintenance and More

by CORY11089
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 15, 2017 -

Acura Columbus responded

Welcome! I am glad the first visit went well. We are glad to have you. Thanks, John Connelly Owner/Acura Columbus

October 11, 2017

Clean , polite, professional No body likes to take time from their busy schedules for routine car service, but Acura Columbus makes it as easy as possible. From taking your keys t More

by GROTHAUS0
Recommend Dealer
Yes
Employees Worked With
Other Employees : Terry Nader, Chris Diglia, JIM CRUIKSHANK
Oct 11, 2017 -

Acura Columbus responded

Thank you very much! We really appreciate your kind words. Eddie, Jim, Chris, Jami, Terry, Clayton, Todd and Zach all do their best! Thanks, John Connelly Owner/Acura Columbus

October 11, 2017

Service is good but had trouble explaining abt Acura Care This service center is definitely good with regards to providing good service like oil changes, fixing other things etc. I will go again and again..no More

by prash4u80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2017 -

Acura Columbus responded

Thanks for letting us know! I am glad Larry was able to get this cleared up for you. You definitely would not have to buy our maintenance plan versus AcuraCare. We work with both. Sorry for the confusion! We are glad to have you as our customer. Thanks, John Connelly Owner/Acura Columbus

October 11, 2017

Great and personable service Todd was very helpful in explaining what I needed and was very personable throughout my car servicing. I would recommend this service shop for any Acu More

by AHIDAKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2017 -

Acura Columbus responded

Thanks! I am glad Todd could help. Have a great rest of the week! - John Connelly Owner/Acura Columbus

October 10, 2017

Excellent service...start...to....finish. From the service scheduling, having a courtesy vehicle ready, to the actual work done itself....great job all around! I'll have all my Acura service More

by JTGLIATAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2017 -

Acura Columbus responded

Thanks for the recommendation! We really appreciate it. Glad Kristi could help. Thanks, John Connelly Owner/Acura Columbus

October 06, 2017

Normal service, plus a TSB I took my TLX in for normal service, and asked for a shuttle to work. When they realized that there was a TSB, they proactively set up a courtesy car More

by DANIEL.WEILAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Everson
Oct 09, 2017 -

Acura Columbus responded

Good news! I am glad your visit went smoothly. I especially like the professional and friendly part! Thanks, John Connelly Owner/Acura Columbus

October 03, 2017

best service ever I normally dread waiting over an hour for an oil change. They were, fast, friendly and everyone was extremely polite from the minute I pulled up. Th More

by Stacie8505
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2017 -

Acura Columbus responded

I am glad that we were able to come through for you! We now have 4 full-time "Accelerated" technicians that just focus on oil changes and similar services to try to speed up service times while also doing a professional job. I am glad that we were friendly and polite! Thanks, John Connelly Owner/Acura Columbus

October 02, 2017

Excellent Service Todd Skidmore provided first class service in explaining the work to be completed on my car. He was polite, courteous and knowledgeable of the histor More

by kmmccafferty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Acura Columbus responded

Thank you! Best word I read in this review was "trust". That is what we want! I am glad Todd could help and thank you very much for the kind words. - John Connelly Owner/Acura Columbus

October 02, 2017

Fast and efficient Excellent service; very attentive and helpful. Heather helped pave the way for my scheduled service and Todd executed it very well! Best service I h More

by joyceduncan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Everson
Oct 02, 2017 -

Acura Columbus responded

Thanks Joyce! I am glad Heather and Todd could help. Thanks, John Connelly Owner/Acura Columbus

September 29, 2017

Service and Axel Replacement I was very pleased with all aspects of the service that I received from Acura Columbus. My vehicle was serviced and repaired in a timely manner and J More

by ADWEIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Acura Columbus responded

Updates are so important! I am glad Jami was able to help. Thanks for the review! - John Connelly Owner/Acura Columbus

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