Acura Columbus - Service Center

Never disappointed. Fantastic service. In my over 12 yrs of going there, the service team always explain in details. Clayton has been my service guy on and off. He is j Fantastic service. In my over 12 yrs of going there, the service team always explain in details. Clayton has been my service guy on and off. He is just a wonderful person. Always kind, and very helpful in any ways. All the other staff are friendly as well, from the guys checking you in, to the office staff. I can't say enough of Acura Columbus. Very precise with the work. Thinking of getting the same car before the year ends. More

They communicate via text and phone. Always fast and easy! Great customer service from beginning to end! Always fast and easy! Great customer service from beginning to end! More

Quality service always friendly. It is always a pleasure to bring in my car for them to look at. It is always a pleasure to bring in my car for them to look at. More

Great service very knowledgeable employees and helpful Fixed my car AC and breaks and remote starter very happy with the service and tech Clayton was great and helping me through the process. Thx Fixed my car AC and breaks and remote starter very happy with the service and tech Clayton was great and helping me through the process. Thx More

very efficient service operation. waiting area has comfy chairs, good snacks, and coffee. I sort of feel like all dealerships overcharge, but this one takes good care of you while the waiting area has comfy chairs, good snacks, and coffee. I sort of feel like all dealerships overcharge, but this one takes good care of you while they do it! 😁 More

I was impressed by the efficiency and professionalism of all. Starting with the gentleman who greeted me at the stop sign and the other person in a blue windbreaker who opened up he door got me. Zach was gr all. Starting with the gentleman who greeted me at the stop sign and the other person in a blue windbreaker who opened up he door got me. Zach was great. Check in went smooth and quickly. Zach sent me updates regarding the service and went over my report. Laurel was very pleasant and remembered I purchased a 5th wheel and tire and why. Excellent all around. More

I am always impressed by the honesty of their employees. I had forgotten that the wipers weren’t working well. They identified them as bad during an inspection and replaced them for free. I had forgotten that the wipers weren’t working well. They identified them as bad during an inspection and replaced them for free. More

Service was timely and very professional. Non-pushy. Agent was very knowledgeable. Checkin was easy Non-pushy. Agent was very knowledgeable. Checkin was easy More

They communicated very well through the process! The repairs were found to be less than anticipated which was greatly appreciated. Clayton was great to work with! Thanks! The repairs were found to be less than anticipated which was greatly appreciated. Clayton was great to work with! Thanks! More

I’ve been coming to Acura of Columbus for several years. They have always been professional & accommodating to my needs! The text feature is absolutely genius! They have communicated w/ me even past operati They have always been professional & accommodating to my needs! The text feature is absolutely genius! They have communicated w/ me even past operating hours! The after hours pickup feature is absolutely genius, as well! So convenient & safe by having the keys locked & each customer having their own code! The pickup/drop off with Lyft is so amazing! Acura treats it’s guests as they would like to be treated! They have squeezed me in, when needed…like if I was going out of town & needed my vehicle serviced. This is the 2nd Acura I’ve owned & I have permanently become an Acura buyer, partially bc of the service experience I’ve had! They set the standards for ANY dealership ..not just Acura dealerships! Anyway…to sum it up…Acura of Columbus & its service team are incredible!! -Schel More