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Acura Columbus - Service Center

Dublin, OH

4.9
1,186 Reviews

1,186 Reviews of Acura Columbus - Service Center

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July 08, 2017

Service From the time I pulled in for my scheduled maintenance, I was treated very well. They did not rush me and took their time to look up a cargo cover to More

by d7moeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
Jul 10, 2017 -

Acura Columbus responded

Excellent! Thank you very much. I am glad Eddie and Jim could help. - John Connelly Owner/Acura Columbus

July 07, 2017

Excellent Service As usual, Acura Columbus did an excellent job at check in, communication and check out....actual service on car was seen via video -which was an inter More

by MASLPREG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2017 -

Acura Columbus responded

Glad you liked the video! I like it too. Thanks for your business. - John Connelly Owner/Acura Columbus

July 07, 2017

A1 Service Service personnel were all very courteous and helpful. I was greeted promptly and service on my car was quick. The waiting room was nice and the vi More

by leslied0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2017 -

Acura Columbus responded

Thanks Leslie! Courteous and helpful are great. I am glad Jami and Todd could help. Thanks for giving us the opportunity. Have a good weekend. - John Connelly Owner/Acura Columbus

July 06, 2017

Stellar customer service Was able to service my car within a couple of hours of my call. Service was fast, efficient and professional. This dealer is run like a well oiled m More

by KPJ94A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Longalong, Laural Heinze
Jul 06, 2017 -

Acura Columbus responded

I like to read that! Well-oiled machine is excellent news. Thanks! - John Connelly Owner/Acura Columbus

July 05, 2017

Service Department Chris Diglia and Jim Cruikshank did an excellent job handling my RDX. I was well informed step by step and I felt at ease knowing that they are takin More

by John Dela Rosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Diglia, JIM CRUIKSHANK
Jul 06, 2017 -

Acura Columbus responded

John- We are very glad to have Jim and Chris with us. I like to read that you were kept up to date and that you are a friend of Jim's. Looking forward to working with you for many years into the future! Thanks, John Connelly Owner/Acura Columbus

July 03, 2017

Everyone is courteous and helpful. I have owned 2 different Acura and I have never been disappointed with the service department in the last 21 years that I have been dealing with Acura More

by DDHOLDINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2017 -

Acura Columbus responded

Thanks for being with us for 21 years!! Awesome. We really appreciate it. - John Connelly Owner/Acura Columbus

June 30, 2017

First service at Acura Had my first service experience yesterday with Acura Columbus. Extremely impressed by the efficient staff and process. I was done a little less than More

by tracihenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2017 -

Acura Columbus responded

Excellent news! Thanks for giving us a chance. We appreciate it! - John Connelly Owner/Acura Columbus

June 29, 2017

Battery Overall whenever I have to visit for service I have a pleasant experience from everyone there. Prior visits Jim has been exceptional to hear my conce More

by PASCHA.B
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
Jul 01, 2017 -

Acura Columbus responded

I am very glad to read that Jim, Zach and Todd have been able to help you. Excellent news! I hope you have a great weekend. Thanks, John Connelly Owner/Acura Columbus

June 28, 2017

Nice Customer Service Quality I had an A16 routine maintenance service at the dealership and the waiting time was less than I expected. After the routine services, I also had a nic More

by Meng_hsun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lawarre
Jul 01, 2017 -

Acura Columbus responded

Thank you very much! Sorry for any prior confusion on your license plates and I am glad we were able to get everything straightened out. I hope you have a great weekend. Thanks, John Connelly Owner/Acura Columbus

June 27, 2017

Pleasant Acura was able to service my car on the same day as I called to make the appointment. They were very informative and fast and the atmosphere is very More

by PJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My apologies for not remembering everyone's names they were all friendly and welcoming
Jun 27, 2017 -

Acura Columbus responded

Same day, informative, fast, pleasant and friendly are great words to read! Thank you! - John Connelly Owner/Acura Columbus

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