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Acura Columbus - Service Center

Dublin, OH

4.9
1,181 Reviews

1,181 Reviews of Acura Columbus - Service Center

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August 04, 2017

Excellent Service Department Came in to get my SUV serviced and was very impressed on how they handled the problem I've been having with my RDX's front suspension. They kept me u More

by John Dela Rosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Diglia, JIM CRUIKSHANK
Aug 07, 2017 -

Acura Columbus responded

Wow! I am very happy to read that about Jim and Chris. Both great people! Thanks for the opportunity. - John Connelly Owner/Acura Columbus

August 04, 2017

Excellent service We always appreciate the fine service, care, and kindness we experience at Acuracolumbus when we bring our car in for service. The service department More

by GREGNBECKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2017 -

Acura Columbus responded

Greg and Becky, Thanks for the nice note! I am glad Zach can help. Have a great week! - John Connelly Owner/Acura Columbus

August 04, 2017

Great Service The service center got my car in right away and it was a short notice. They were friendly, helpful and they performed the work in a timely fashion. More

by LEIGH.BEAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2017 -

Acura Columbus responded

Leigh, Friendly, helpful and timely! We will take that every day. Thank you very much. - John Connelly Owner/Acura Columbus

August 03, 2017

Mark's review As always the service was excellent on my TLX this week. They staff is very pleasant and they do a great job. I highly recommend Acura of Columbus and More

by Marke54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
Aug 07, 2017 -

Acura Columbus responded

We are always looking for great people if you want to refer any of your friends or relatives! I am very glad Jim and Clayton were able to help. Thanks, John Connelly Owner/Acura Columbus

July 30, 2017

Top quality service From check in to check out the service is first class customer quality. I always feel the service department treats me like I'm a priority when I'm th More

by ritac23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
Jul 31, 2017 -

Acura Columbus responded

You made my day with your nice comments! Thank you very much. - John Connelly Owner/Acura Columbus

July 25, 2017

Oil change, brake fluid change, check up Everyone did an excellent job from intake personnel to mechanics to service advisor! We were treated politely and professionally. I would definitely r More

by SUEMUSHENO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Diglia
Jul 31, 2017 -

Acura Columbus responded

Sue- Thank you very much! Polite and professional is excellent and exactly what we want. - John Connelly Owner/Acura Columbus

July 25, 2017

Great experience I'm very satisfied with the personalized service I received from Jim and Zach in your service department. The repair was done quickly and correctly. More

by AMAYZED2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
Jul 31, 2017 -

Acura Columbus responded

I am glad you liked the text messages! Also that Jim and Zach could help. Thanks, John Connelly Owner/Acura Columbus

July 24, 2017

Oil change Easy drop off, no wait to check in, and comfortable waiting room with amenities. Experience is great and doesn't feel like your normal service experi More

by CASEYCMEYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2017 -

Acura Columbus responded

I love your review! Thank you! Makes us all feel good. Thanks, John Connelly Owner/Acura Columbus

July 24, 2017

Much better than the rest Probably the best Acura dealer so far. I've had many issues with Acura of Reno and Lindsay Acura, both of which provided horrible services that I woul More

by auribe906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2017 -

Acura Columbus responded

Thank you.

July 22, 2017

AC Service Excellent service and facilities. Major AC issues in 2012 TL. Staff worked with Acura to get work completed at much reduced cost. Received a loaner More

by RBENNON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
Jul 22, 2017 -

Acura Columbus responded

Thanks for the opportunity to help! We all appreciate it. - John Connelly Owner/Acura Columbus

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