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Acura Columbus - Service Center

Dublin, OH

4.9
1,186 Reviews

1,186 Reviews of Acura Columbus - Service Center

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November 17, 2017

Courteous, Timely, and Professional Service Jim was great at providing timely and professional service for my most recent visit. I recommend this location to any Acura owner. Thank you for the g More

by AHIDAKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
Nov 17, 2017 -

Acura Columbus responded

I am glad Jim could help! Thank you very much. - John Connelly Owner/Acura Columbus

November 17, 2017

Great service experience! This was my first visit to Acura Columbus since i moved to Dublin. Great and timely service! I would definitely recommend this service center to every More

by RK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Acura Columbus responded

Welcome to Dublin!! Thanks for giving us a try. - John Connelly Owner/Acura Columbus

November 15, 2017

Acura Columbus Stands Behind What They Sell I had purchased an used Ford Explorer from Acura Columbus and just a little more than a month later the battery died. After contacting them, Acura Col More

by hal.a.hamilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK, Dwayne Turner , David Osbun, Mark Savage
Nov 15, 2017 -

Acura Columbus responded

Thank you!! I am glad all went well. We are a small business and really try our best to keep people happy! Best formula for long-term success. We look forward to seeing you again. - John Connelly Owner/Acura Columbus

November 14, 2017

Great Service From the roadside assistance to the loaner vehicle to getting my car back from service, it was a very easy hassle free experience. It was a quick turn More

by LENSMIRE
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
Nov 14, 2017 -

Acura Columbus responded

I am glad all went well - roadside assistance can be hit or miss unfortunately. Thanks for giving us the opportunity to help! - John Connelly Owner/Acura Columbus

November 14, 2017

Fast and efficient The battery went dead on my MDX. I called Acura Columbus and Jim Cruikshank and Todd Skidmore got me in right away after I jumped it. Found the batte More

by msoller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
Nov 14, 2017 -

Acura Columbus responded

Excellent news! I am glad all turned out well and that Todd and Jim could help. Having a dead battery is very frustrating. Thanks, John Connelly Owner/Acura Columbus

November 13, 2017

Excellent Service Whenever I had to bring my car in to get worked on, I have gotten nothing but exceptional service. In addition I was always given a car to drive whi More

by LVRNRHODES204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
Nov 13, 2017 -

Acura Columbus responded

I am glad Zach and Jim have been able to help. Thanks for the opportunities! - John Connelly Owner/Acura Columbus

November 08, 2017

Service check I had 2 issues with my car that needed to be addressed. I loved that Eric rode with me to experience my concerns for himself. Clayton and Eric explain More

by KORIFENNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric with quality control
Nov 09, 2017 -

Acura Columbus responded

Very good news! I am very happy that Clayton could help and that Eric was able to go on a ride with you. Being able to ride together to try to figure out an issue with a car is very important. I am glad all went well. Thanks for the opportunity. - John Connelly Owner/Acura Columbus

November 08, 2017

Thorough and professional Love that my car tells me what and when maintenance is required. As usual maintenance was performed in a timely, thorough and professional manner. I More

by KPJ94A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Longalong, JIM CRUIKSHANK
Nov 09, 2017 -

Acura Columbus responded

Thanks for giving us the opportunity to help maintain your Acura. I am glad all went well. Thanks for letting me know! - John Connelly Owner/Acura Columbus

November 06, 2017

Great Service Installed Remote Starter in my 2016 Acura TLX. Very easy and smooth process. Got a loaner. Received email when service was completed. Had an opportuni More

by SHANNON7491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2017 -

Acura Columbus responded

I am glad that you liked the email and online payment option. I am very glad when new technology is helpful! Have a great week. - John Connelly Owner/Acura Columbus

November 03, 2017

Nearly 40 years of Excellence I am so glad I am with this dealership! My first Acura, the 1989 Legend, was purchased here with the father of the present owner. I purchased my curre More

by Legacy+
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM CRUIKSHANK
Nov 09, 2017 -

Acura Columbus responded

Wonderful! We love having you as our customer and you certainly brighten our days. Thank you very much! - John Connelly

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