Acura Columbus - Service Center

Great service! Delivered on promise with respect to time & services! I feel like I am valued as a customer! This attitude contrived to the reason for my purchase. Delivered on promise with respect to time & services! I feel like I am valued as a customer! This attitude contrived to the reason for my purchase. More

Excellent experience, as always I'm never disappointed with the courtesy of the staff and quality of service at Acura Columbus. I could not find my discount coupon (lost in my email I'm never disappointed with the courtesy of the staff and quality of service at Acura Columbus. I could not find my discount coupon (lost in my email queue) and Todd Skidmore was still able to help me out. More

Awesome 1st Service Awesome quick & easy 1st vehicle service on my 2017 RDX. Nice to be given thorough inspection paperwork for future reference. Appreciate the car wash Awesome quick & easy 1st vehicle service on my 2017 RDX. Nice to be given thorough inspection paperwork for future reference. Appreciate the car wash & vacuum. More

Quick and Easy My A1 reminder came on in my RDX as well as my tire pressure light. I had a busy week ahead of me but I was able to make an appointment on line for th My A1 reminder came on in my RDX as well as my tire pressure light. I had a busy week ahead of me but I was able to make an appointment on line for the same day to get the oil change/tire rotation and filter changes done. The whole service took less than an hour and I was able to check one more item off my to do list. #SaveTheCrew More

Work performed as requested! An A12 service was performed on my 2015 Acura TLX and all went well. They used the Mobil 1 oil I brought and they replaced the cabin air filter and e An A12 service was performed on my 2015 Acura TLX and all went well. They used the Mobil 1 oil I brought and they replaced the cabin air filter and engine air filter after showing me how dirty they were. It took just a little over an hour. More

Expedited Service I needed an oil change as quick as possible. My wife is recovering from knee replacement surgery and I am reluctant to be away from home for a prolong I needed an oil change as quick as possible. My wife is recovering from knee replacement surgery and I am reluctant to be away from home for a prolonged period of time. Todd Skidmore arranged for a convenient appointment time and followed through with a fast oil change. I was in and out in less than 45 minutes. More

Excellent customer service I came in for a recall. I was greeted as soon as I pulled up to the service department. Everyone that I had contact with was very polite and very help I came in for a recall. I was greeted as soon as I pulled up to the service department. Everyone that I had contact with was very polite and very helpful. Everything was done in a timely manner and they even washed my car for me and filled my tires with air. I'm a very happy customer! More

Lack of Communication! On 1 Dec 2017 I had my 2014 MDX in for a B123 service. I brought my own Mobil 1, 0W20 synthetic oil in and Jim wrote up the order to use owner suppli On 1 Dec 2017 I had my 2014 MDX in for a B123 service. I brought my own Mobil 1, 0W20 synthetic oil in and Jim wrote up the order to use owner supplied oil. Upon checkout however, Todd told me due to miscommunication the techs in shop did not use my oil, but instead used their normal oil. Since the first oil change, my MDX has had nothing but Mobil 1 used into and I was extremely disappointed to hear my request to use my supplied oil was not followed. More

Great experience I’m not someone that takes my cars to the dealer if I can avoid it. Took my car for an oil change and tire rotation and was pleasantly surprised with I’m not someone that takes my cars to the dealer if I can avoid it. Took my car for an oil change and tire rotation and was pleasantly surprised with the service I received. I felt it was well above other dealers I have dealt with in the past. The thing I appreciated the most was the amount of communication I received regarding my car and the service being performed. I would definitely recommend this dealer for service on your vehicle. More

Quick service Acura Columbus is probably the best Car dealer I have come across so far. The service agents are excellent. They point out if anything need addressed Acura Columbus is probably the best Car dealer I have come across so far. The service agents are excellent. They point out if anything need addressed but no pressure to buy. Coffee machine rocks. More