Acura Columbus - Service Center

I always have great customer service and excellent work here. Everyone is professional and friendly, top notch communication. here. Everyone is professional and friendly, top notch communication. More

Amazing service and attention to detail from every Acura Columbus team member! Always a wonderful experience! Columbus team member! Always a wonderful experience! More

My experience has always been great! I was able to get everything completed for repairs. I did have to come back for a piece that they said they will call me when it came in stock back i I was able to get everything completed for repairs. I did have to come back for a piece that they said they will call me when it came in stock back in December 2023 and never got called, and they forgot about that which was a little disappointing since it was $7 part… As well, I requested an estimate on my car during the work being done on my vehicle and it wasn’t done and was forgot about. I was eager to get this done to get a new vehicle. I was asked to get it done after I brought it up when picking up my car but I didn’t want to wait, nor have a rushed appraisal. More

I was expecting curtesy car wash. They usually done when I do oil change. But this time spent 395$ but no car wash. I am not sure it’s happens to me today or it’s standard in Acura. They usually done when I do oil change. But this time spent 395$ but no car wash. I am not sure it’s happens to me today or it’s standard in Acura. More

The Dublin Acura team was excellent! They helped solved my problem and got me in and out right away!!! Thank you! They helped solved my problem and got me in and out right away!!! Thank you! More

Outstanding service department. Excellent work completed in the timeframe scheduled Todd S communicated with me thru the entire process. Professional friendly and helpful. Thank you Excellent work completed in the timeframe scheduled Todd S communicated with me thru the entire process. Professional friendly and helpful. Thank you for having an outstanding dealership and service department. More

Best Service Team ever! Professional and Honest!!!! Couldn’t ask for anything better and will continue to rely on them for our Acura needs!!!! Thank you Team Acura Columb Professional and Honest!!!! Couldn’t ask for anything better and will continue to rely on them for our Acura needs!!!! Thank you Team Acura Columbus for peace of mind everytime I get behind the steering wheel! Well done!! More

Always kind and courteous! Picked my car up and brought back in a timely manner! Picked my car up and brought back in a timely manner! More

Service manager was very good at explaining what needed to be done. I was disappointed in car wash and interior sweeping. Windows were streaked, dirt on floor. I didn’t come to dealership for this servic to be done. I was disappointed in car wash and interior sweeping. Windows were streaked, dirt on floor. I didn’t come to dealership for this service but I was told these services would be done. More

Excellent customer service from beginning to end! Good communication- I would highly recommend the services here. Good communication- I would highly recommend the services here. More