1,252 Reviews of Acura Columbus - Service Center
I called first thing Monday AM. Had my vehicle at the dealer by 10 AM and picked it up at 2:30. I asked for a discount to service my front brakes and was very happy with my price and results. Thanks dealer by 10 AM and picked it up at 2:30. I asked for a discount to service my front brakes and was very happy with my price and results. Thanks More
I had a great experience at this dealership. Very accommodating, freindly with tons of knowledge. I would highly recommend their service department. Best on the business! accommodating, freindly with tons of knowledge. I would highly recommend their service department. Best on the business! More
Service team is friendly and informative. willing to fix any issues I raised and heard my concerns / considerations when scheduling. I’ve has pleasant experiences over the past 3 years servicing my 13 year any issues I raised and heard my concerns / considerations when scheduling. I’ve has pleasant experiences over the past 3 years servicing my 13 year old car More
100% satisfied as always. Clay was excellent! The entire team was outstanding as usual. It’s difficult to receive satisfactory customer service and quality of work these days. Acura Columbus is the entire team was outstanding as usual. It’s difficult to receive satisfactory customer service and quality of work these days. Acura Columbus is the exception. The experience was easy, convenient, thorough, and I always felt valued as a customer More
Your service person Jenny was very nice and professional. You gave me a loaner and I really liked the video clip that you sent me on the car. It was very good experience and I appreciate it! You gave me a loaner and I really liked the video clip that you sent me on the car. It was very good experience and I appreciate it! More
Efficient service. Good communication. Wished they had someone manning the outside drop off though. But they did a nice job and washed my car. Appreciate that! someone manning the outside drop off though. But they did a nice job and washed my car. Appreciate that! More
This is the best place I have had my car serviced. The service is excellent! They were done with my car much sooner than expected. I appreciated the informative video they sent on what was wrong with my b service is excellent! They were done with my car much sooner than expected. I appreciated the informative video they sent on what was wrong with my brakes. I also enjoyed the loaner car. More
Easy to schedule, prompt attention when I arrived, clean & quiet waiting area, had my car finished in less time than expected. Very happy with the service. & quiet waiting area, had my car finished in less time than expected. Very happy with the service. More
Dropped our 2017 MDX off for a 25K mile service. Excellent service, from the greeter, Eric, through the service advisors, Jami and Zach, to the tech, Clint. Excellent service, from the greeter, Eric, through the service advisors, Jami and Zach, to the tech, Clint. More
Clay in the service department was very helpful and did a nice job with the video telling me about what the problem was with the car. Unfortunately they could not fix the problem due to the part being on bac nice job with the video telling me about what the problem was with the car. Unfortunately they could not fix the problem due to the part being on back order due to the covid-19. Clay said they will call as soon as the part comes in. More