Back

Acura Columbus - Service Center

Dublin, OH

4.9
1,252 Reviews

1,252 Reviews of Acura Columbus - Service Center

Sort by
August 25, 2021

The folks you encounter when visiting the dealership for service or sales are always friendly and helpful. I have purchased 5 vehicles from Columbus Acura and will go back there again. More

by rjsidman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Jimenez
Aug 26, 2021 -

Acura Columbus responded

Thank you 5x over!!!!! Wow - that is awesome. Thanks, John Connelly Owner/Acura Columbus

August 23, 2021

Todd, Terry and Zach....All 3 were great to work with. Excellent experience! More

by CHRIS SPELICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Nader
Aug 23, 2021 -

Acura Columbus responded

Fantastic! Thank you so much. I am happy that Todd, Zach and Terry were able to help. - John Connelly Owner/Acura Columbus

July 17, 2021

Adam makes sure we get exceptional service for our RDX. We travel to Columbus past two local dealerships because we know that Adam is reliable and easy to communicate with. More

by jpurtell100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hannah
Jul 25, 2021 -

Acura Columbus responded

Fantastic!! Great to read about Adam — well deserved. Thanks for being our customers! - John Connelly Owner/Acura Columbus

June 28, 2021

Great customer service. They are extremely attentive and keep you informed on everything they are doing to ensure you know exactly what they are doing to you vehicle. They even send a video of the fluids b More

by Ebarger4495
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Acura Columbus responded

Excellent!! Thank you so much. I am a huge fan of the videos also! Have a great week. - John Connelly ‘Owner/Acura Columbus

June 27, 2021

A freindly and professional staff make this Dealership a great compliment to the high quality cars that sparkle on the clean and inviting sales floor and lot....The Acura name is well served here and so are More

by deRock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2021 -

Acura Columbus responded

Thank you for such a nice review! I shared with Jami and the whole team. Thanks, John Connelly Owner/Acura Columbus

June 07, 2021

It is quite refreshing to know that there is an Acura dealership in the Columbus area that cares about the customer. I've had nothing but great service from Acura of Columbus! I've dealt primarily with L More

by Pups07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Acura Columbus responded

Thank you Mr. Thomas — I am glad that you and Larry have been in touch. I hope you have a good day. - John Connelly Owner/Acura Columbus

June 03, 2021

My vehicle was taken to the dealership to perform a recall service. Service advisor was courteous and communication was very effective. It was satisfactory experience. More

by skhan88246
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Acura Columbus responded

Thanks for coming in to see us -- hopefully you can rely on us again in the future. Thanks, John Connelly Owner/Acura Columbus

March 31, 2021

Very pleased with the service I received. The battery on my RDX had gone bad for some reason causing several warning lights to go off. Todd had a good idea what had caused it and took the time to diagnose a More

by Jterwin8839
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Acura Columbus responded

Thanks for sharing this with us! I am sorry you had an issue, but I am glad Todd was able to figure it out. We appreciate your trust in us. Thanks, John Connelly Owner/Acura Columbus

March 18, 2021

Nice & friendly environment. I waited while car was being serviced, clean & comfortable waiting area. No one likes paying for car service or repair yet Dublin Acura makes it a good experience. More

by Badgerchck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Acura Columbus responded

Thank you very much!! We really appreciate it. It is so nice for you to leave us a review - glad to have you as our customer! Thanks, John Connelly Owner/Acura Columbus

February 20, 2021

We were only in for a routine oil change. They did the multi-point inspection as well. Jamie and the service manager did an excellent job in communication and we appreciate that very much. Steve More

by Sgunn0602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Acura Columbus responded

Thanks for your kind words! Please be sure to come back any time you need us. Thanks, John Connelly Owner/Acura Columbus

...
44
...