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Acura Columbus - Service Center

Dublin, OH

4.9
1,252 Reviews

1,252 Reviews of Acura Columbus - Service Center

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April 07, 2022

Great customer service. I would recommend my advisor, knowledgeable and friendly. This was by far the best service I have received (considering my car had to go in the shop) More

by ABandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Acura Columbus responded

So great to read about Clay! Thank you so much for taking the time to share this. Thanks, John Connelly Owner/Acura Columbus

March 31, 2022

First time using your service center, great job Zack…thanks. Speedy service,great customer , will be back. More

by Homer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Mar 31, 2022 -

Acura Columbus responded

Thanks for giving us a chance and hopefully you can be with us for years to come. We appreciate it. - John Connelly Owner/Acura Columbus

March 31, 2022

Acura service team is top notch, excellent communication and valet service. Much appreciated. Never disappointed. More

by Sheilawangai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Longalong
Apr 01, 2022 -

Acura Columbus responded

Great to read on communication — so important! Glad you liked the valet service! Thanks. - John Connelly Owner/Acura Columbus

March 12, 2022

Completed the maintenance quickly & efficiently. Todd & staff were most helpful. This is the norm that I experience every visit. Thank you More

by Gstanek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Acura Columbus responded

Thanks for taking the time to write this note! We are glad to have you as our customer. - John Connelly Owner/Acura Columbus

March 04, 2022

Went in for an oil change and once completed I was informed of some other items and once I ok the work it was done while I waited Shout out to Todd skidmore More

by smurray537
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Acura Columbus responded

Thanks for giving us the opportunity to help! I will certainly give Todd the shout out. Thanks, John Connelly Owner/Acura Columbus

February 17, 2022

Top notch service department! This team goes above and beyond to make sure you have a great experience. Very efficient service speed. Super friendly and always looking out for the More

by Mowenranger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Nader
Feb 17, 2022 -

Acura Columbus responded

Thanks for recognizing the team! Very nice of you!! Thanks, John Connelly Owner/Acura Columbus

December 23, 2021

Best ever. 0ver9 years ago new 2012 MDX delivered to work place, still take there for service. They take care of you. Jami very knowledgeable and since my car is getting up there, my next car will purch More

by Jtmancini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Acura Columbus responded

Thank you for the last 9 years!! Awesome. I am glad that Jami and the team have been able to help. - John Connelly Owner/Acura Columbus

November 30, 2021

Great Customer service in the service department! Another reason to go to Acura of Columbus!! More

by Christina Forloine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Acura Columbus responded

Thanks for the review! We appreciate it - have a great day! - John Connelly Owner/Acura Columbus

November 20, 2021

Excellent staff and communication. Very helpful. Respectful of your time. Fair pricing and transparency. Thanks More

by nagg.andy
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2021 -

Acura Columbus responded

Thank you so much! We appreciate you having your car serviced with us. Thanks, John Connelly Owner/Acura Columbus

November 08, 2021

they are very professional and they have a video which was helpful for understanding my vehicle. More

by Y Hidaka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Acura Columbus responded

Thank you so much — I am glad you liked the video! Very nice of you to leave us a review. Thanks, John

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