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Acura Columbus - Service Center

Dublin, OH

4.9
1,252 Reviews

1,252 Reviews of Acura Columbus - Service Center

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January 10, 2023

Staff is always helpful and pleasant. Got my car in the estimated time and of course love having. A clean car wash More

by Jcduncan1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Acura Columbus responded

Thanks for the note — we appreciate it! I am glad we were able to get your car washed — sometimes hard to keep it open during the winter months. Thanks, John Connelly Owner/Acura Columbus

January 09, 2023

Amazing team of service writers. High quality techs. Brought my Honda Civic Si here bc I knew I would be in great hands. They fit me in when my clutch went out. & if anyone knows, th More

by Nic Rodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shing, the tech that worked on my car & Evan the valet who cleaned it up afterwards.
Jan 09, 2023 -

Acura Columbus responded

Very nice of you! Thanks for taking the time. We appreciate your trust! Made my day with your nice note. - John Connelly

January 09, 2023

Always courteous. Always finish job in a timely and efficient manner. The only place I would take my RDX for service. More

by mpjent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Acura Columbus responded

Thanks! We appreciate your kinds words and trust! - John Connelly Owner/Acura Columbus

December 31, 2022

The staff was extremely professional. They worked very hard to make my visit as comfortable and convenient as possible. More

by glroseboro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Acura Columbus responded

Good to read! Thank you so much for taking the time to write this review — we really appreciate it. - John Connelly Owner/Acura Columbus

December 29, 2022

They were professional and very responsive to my needs. I will definitely use their services again. More

by Gene.Whetzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Acura Columbus responded

Great to read! Hope to have you back for years to come. Thanks, John Connelly Owner/Acura Columbus

December 21, 2022

We love the service department! Jami IS the absolute best! She responds right away and is always honest about what can be or cannot be done! She is always very prompt and keeps me More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2022 -

Acura Columbus responded

Thanks Rebecca - I agree on Jami! Very nice of you to write. - John Connelly Owner/Acura Columbus

December 16, 2022

Great service but expensive. Wish there was a discount or offers available toward a service. More

by Abdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed, Terry Nader
Dec 16, 2022 -

Acura Columbus responded

I appreciate the nice words for Terry, Zach and Ed. We try very hard to be not play any games on pricing and we comparison shop all the time. I will say that I hope you liked the fact that were able to pick up and drop off your car. Thanks, John Connelly Owner/Acura Columbus

December 13, 2022

They have always been very informational about my vehicle when I bring it in and let me know right away what is going on with it More

by rfreeman43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Acura Columbus responded

Thanks for giving us the opportunity to work on your car! I am glad Zach and Clay ave been helpful. Have a great week. - John Connelly Owner/Acura Columbus

December 13, 2022

I am always so happy with the staff here. From sales to service everyone is so friendly and professional. I do all my service here and have for the last 6 years. Always satisfied. More

by Jstlkng4558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Acura Columbus responded

Thank you for being with us the last 6 years! Very nice and greatly appreciated. - John Connelly Owner/Acura Columbus

December 07, 2022

We have purchased several vehicles from Acura Columbus over the years. All of which have been faithfully maintained by the dealership. Ironically, they have such high employee retention, that the mecha More

by oster1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Nader
Dec 07, 2022 -

Acura Columbus responded

Makes me very proud to read this — thanks for recognizing our team and thanks for being our customer! We are so fortunate. Thanks, John Connelly Owner/Acura Columbus

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