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Acura Columbus - Service Center

Dublin, OH

4.9
1,238 Reviews

1,238 Reviews of Acura Columbus - Service Center

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August 02, 2024

Acura Columbus service center was fantastic to deal with. I worked directly with Clayton who kept me well informed of my repair troubleshooting as it progressed during both visits. I took my car in for an ab More

by Gavin Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shing Yee
Aug 12, 2024 -

Acura Columbus responded

Thanks for sharing this with us! I made sure to share with our whole team and I love to read about Shing — he has been working with us for close to 30 years! - John Connelly Owner/Acura Columbus

August 02, 2024

The dealership is awesome! Shout out to Jami who made the schedule possible to include a rental. She said she would make this appointment work and she did. I can not thank More

by Behtrotwd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Acura Columbus responded

Glad Jami could help! Thanks for trusting us to help. - John Connelly Owner/Acura Columbus

July 31, 2024

First time buying an Acura and the service here is tremendous. They are very helpful and always kind. More

by dustingrdnr576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Acura Columbus responded

Very nice - thank you!! We greatly appreciate it. - John Connelly Owner/Acura columbus

July 29, 2024

Excellent service from the time I pulled up to the time picked my car up. Fast thorough service at a fair price. More

by mike97unger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Acura Columbus responded

Super! Thanks for taking the time to write and let us know. - John Connelly Owner/Acura Columbus

July 26, 2024

Clayton was fantastic. Very personable & super knowledgable. He made me feel at ease & made overnight drop off for service smooth. More

by Badgerchck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Acura Columbus responded

Excellent - thank you so much! I am glad Clay could help. Thanks, John Connelly Owner/Acura Columbus

July 26, 2024

Clayton was fantastic to work with. Friendly, efficient and great communication. Great service included washing the car and cleaning the windows. Very nice loaner vehicle as well. More

by carpenterpaulr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Acura Columbus responded

So nice!! Thank you. Glad Clay could help and thanks for giving us the chance to help. Thanks, John Connelly Owner/Acura Columbus

July 25, 2024

I can only speak of your service department. It was fantastic from dropping off the car to picking it up. This was the first time I use your dealership and WILL again More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Acura Columbus responded

Good news! Glad to have you with us — we appreciate it! Thanks, John Connelly Owner/Acura Columbus

July 25, 2024

Always a great, efficient experience. First time waiting on a service. Done faster than estimated! More

by Kristin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Acura Columbus responded

Faster is good! Thanks for taking the time to write. We appreciate it! - John Connelly Owner/Acura Columbus

July 25, 2024

Amazing service! Worked me in same day and in and out of service within one hour! More

by Juanita.swickard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Acura Columbus responded

Glad we could help — thanks for taking the time to write! Thanks, John Connelly Owner/Acura Columbus

July 24, 2024

Service is courtesy and professional, communication is clear and timely. I have been using their services for 13 years. More

by yaoshan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Acura Columbus responded

Thank you 13x over!!!!!!!!!!!!! - John Connelly Owner/Acura Columbus

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