Acura Columbus - Service Center

Only dealership I have used to service my vehicles for years and have never a single complaint. Top notch service. Highly recommended. years and have never a single complaint. Top notch service. Highly recommended. More

My MDX was involved in an accident and the insurance company had me take the carto another shop for repair. My car was not running smoothly after the other shop finished. So l brought my car to Columbu company had me take the carto another shop for repair. My car was not running smoothly after the other shop finished. So l brought my car to Columbus Acura for another review. Acura determined the problem and l had to get another engine. The car is running great now, thanks to Columbus Acura. More

Acura Columbus has been great to work with. Everyone is very friendly and helpful. On the other hand Lindsay Acura was a nightmare. Everyone is very friendly and helpful. On the other hand Lindsay Acura was a nightmare. More

PERFECT SERVICE EVERYTIME I take my care in for (maintenance) service! I reside 2 hours away! The associates are always kind and courteous! I always receive a detailed account of the service ren (maintenance) service! I reside 2 hours away! The associates are always kind and courteous! I always receive a detailed account of the service rendered as well as the result of a complete vehicle assessment. I love Acura of Columbus and my 2020 Acura MDX! More

I always have great experiences with Acura of Columbus! Great service always! I wouldn’t go anywhere else! Great service always! I wouldn’t go anywhere else! More

Quick and professional service! Everyone is very friendly and eager to help make sure the service experience is top notch! Zach is great to work with! Everyone is very friendly and eager to help make sure the service experience is top notch! Zach is great to work with! More

Excellent service; responsive staff; convenient location. Ride share available. Good communication via text email and phone Ride share available. Good communication via text email and phone More

The service team at Acura Columbus is always great. Prompt, efficient, making sure the vehicle and the customer are well looked after. Zach took care of me today and did a great job. Highly recommend t Prompt, efficient, making sure the vehicle and the customer are well looked after. Zach took care of me today and did a great job. Highly recommend this service team. More

Good service good people to buy from i'm happy with my purchase, my car came with some little defects from factory but they are fixing them. purchase, my car came with some little defects from factory but they are fixing them. More

I purchased a new TLX Advance in 2021. I had several minor mechanical issues that needed to be addressed initially, but Acura Columbus was very helpful in resolving all but one. The Wirele I had several minor mechanical issues that needed to be addressed initially, but Acura Columbus was very helpful in resolving all but one. The Wireless Charging Pad/Unit in the main console is defective, or not compatible with any iPhone 12 model or newer. We were told shortly after we recognized the problem that it would be fixed by Acura, however two years have gone by, and there has been no effort to identify a fix. Today during my routine service appointment, I inquired again about it, and was told that it will never work with our phones. It’s frustrating to know that you pay so much for a higher end car, and then find out after the fact that a desirable convenience feature can’t be repaired. The attitude and comment was “oh well, sorry about that”. Makes me wonder what other defects or shortcuts are considered acceptable by Acura when selling a vehicle (without notifying a consumer ahead of time). Other than that, I’ve had a decent experience with this dealership, and I do appreciate the detailed follow up after I’ve had the car in for service. More