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Acura Columbus - Service Center

Dublin, OH

4.9
1,252 Reviews
Call Service Center (614) 502-5463

1,252 Reviews of Acura Columbus - Service Center

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April 08, 2023

My recent visit to have my vehicle serviced at Acura Columbus was excellent, professional and extremely thorough! I am extremely happy with my overall experience! More

by tobiasrussell03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2023 -

Acura Columbus responded

Good news! You made my day. Thanks for trusting us. Thanks, John Connelly Owner/Acura Columbus

April 08, 2023

I’m always impressed with the customer service face to face or phone call’s thanks More

by Rayvonenglish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2023 -

Acura Columbus responded

Thank you very much — and we appreciate your patience. I have had the FRKA issue on two occasions with my Odyssey and I know how frustrating it can be. Hopefully we can figure it out! Thanks, John Connelly Owner/Acura Columbus

April 05, 2023

I was able to make an appointment for a very quick and convenient time for me. Service was fast and courteous. More

by Cigar Lover
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2023 -

Acura Columbus responded

Thanks for taking the time to write this review — I am glad all went well! Thanks, Jon Connelly Owner/Acura Columbus

April 05, 2023

Always great service and a comfortable waiting area! I highly recommend acura Columbus! This is my dealership! More

by dkubovcik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2023 -

Acura Columbus responded

Thanks for the recommendation — we really appreciate it! Thanks, John Connelly Owner/Acura Columbus

April 05, 2023

Thank you again for taking the time to fully inspect my vehicle each visit to determine necessary repairs! We appreciate the service department being up front on items that need attention immediately vs so More

by adampope022
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

Acura Columbus responded

Thanks for trusting us to help — we appreciate it! - John Connelly Owner/Acura Columbus

April 04, 2023

Friendly great service convenient helpful knowledgeable I always enjoy the service at Acura Columbus. I always take my Acura to this location More

by RoyaltyChariotllc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

Acura Columbus responded

Glad that Zach could help! Thanks for trusting us. - John Connelly Owner/Acura Columbus

March 31, 2023

Clayton and Zach were on point. Great first time experience. Will be back next time I need service and for buying future vehicles. More

by Bigsalad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2023 -

Acura Columbus responded

I am very happy that Clay and Zach were able to help — thanks for the opportunity! Thanks, John Connelly Owner/Acura Columbus

March 29, 2023

Excellent and quick customer service, easy online appointment scheduling, very friendly staff, and reasonable pricing. Plus a free car wash - what’s not to love? More

by JH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2023 -

Acura Columbus responded

Thank you very much!! Made my day. Thanks, John Connelly Owner/Acura Columbus

March 29, 2023

What a great experience from the oil change and getting a part taken care of on my car great job More

by parrish6324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Loring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2023 -

Acura Columbus responded

I am glad all went well and that Todd and Eric could help — thanks for the opportunity! Thanks, John Connelly Owner/Acura Columbus

March 28, 2023

Great service department and have been happy with the service. Won’t hesitate to use again. More

by drjuice03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2023 -

Acura Columbus responded

Good news! Thanks for being our customer. Thanks, John Connelly Owner/Acura Columbus

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