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Acura Columbus - Service Center

Dublin, OH

4.9
1,251 Reviews

1,251 Reviews of Acura Columbus - Service Center

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May 27, 2023

Todd Skidmore was amazing… thorough. . informative and friendly. Very helpful with service appointment. 5 stars More

by dkbaust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023 -

Acura Columbus responded

Great to read on Todd — thanks! Very nice. - John Connelly Owner/Acura Columbus

May 25, 2023

The service is great and very professional. It is easy to get someone on the phone and everything is explained clearly. More

by John Burke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Acura Columbus responded

Thanks John! Good to read on the phones, but we definitely do get backed up. Texts seem to work well. I appreciate your kinds words - they are greatly appreciated. - John Connelly Owner/Acura Columbus

May 23, 2023

Very happy with the service and staff. Been using this dealership since 1987. I recommend Acura Columbus More

by bill_weygandt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Acura Columbus responded

We missed you in 1986! Thanks for being with us for the 36 years — that means everything. Certainly makes my day and very thankful for your trust. - John Connelly Owner/Acura Columbus

May 22, 2023

Acura Columbus always makes it easy to service my vehicle. The ability to text and make an appointment, fast service and a convenient waiting room make not never want to go anywhere else More

by Jryoung129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Acura Columbus responded

Excellent! I love to read this — thank you! - John Connelly Owner/Acura Columbus

May 20, 2023

Had issue coming back from work trip in Dayton. Got me in same day and fixed problem! Also advised me on possible issue and will provide loaner car for next oil change to check further. Exemplary More

by Jcarilli01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Acura Columbus responded

Glad it worked out and we could help! Very nice of you to take the time to write - we appreciate it. Thanks, John Connelly Owner/Acura Columbus

May 18, 2023

Friendly customer service and good communication (like the texting option). Also, quick turnaround to get my vehicle serviced. More

by KerryRH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Acura Columbus responded

Thanks - I love the texting also!! Have a great rest of your day. - John Connelly Owner/Acura Columbus

May 17, 2023

Fast, reliable service! I never hesitate to take my car in when it needs service. Sales and service team are excellent! More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Hannah
May 18, 2023 -

Acura Columbus responded

Very nice Eric — thank you! We really appreciate it. Thanks, John Connelly Owner/Acura Columbus

May 15, 2023

Very efficient and good service. ...highly recommended. Easy to schedule and completed on schedule as promised More

by slmikesell01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Acura Columbus responded

I love to read that it was easy! Thanks for the recommendation! - John Connelly Owner/Acura Columbus

May 15, 2023

Great people and great service each time! I am an Acura fan for life because of Acura Columbus. I wouldn’t go anywhere else. Thank you! More

by Alex M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Acura Columbus responded

Awesome! I love to read this. Thank you so much. - John Connelly Owner/Acura Columbus

May 12, 2023

Always courteous staff and efficient service. They have kept my high mileage, hard-working vehicle running smoothly . More

by dr_cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023 -

Acura Columbus responded

Thanks for your trust and I am glad Zach and the team have been able to help! Thanks, John Connelly Owner/Acura Columbus

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