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Acura Columbus - Service Center

Dublin, OH

4.9
1,251 Reviews

1,251 Reviews of Acura Columbus - Service Center

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June 07, 2023

Love my Acura. Your entire team does great job of taking care of my car. More

by Grammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Acura Columbus responded

Good news Grammy! Thank you so much for taking the time to write - we appreciate it! Thanks, John Connelly Owner/Acura Columbus

June 05, 2023

First service on my new car. Great experience. Efficient and accurate estimate of time to complete service. All staff polite - witnessed a tech being extra polite to mature g More

by hje0365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Acura Columbus responded

Thanks so much for pointing that out - made my day!! Glad to have you with us. Thanks, John Connelly Owner/Acura Columbus

June 04, 2023

Acura/wash of Dublin is always professional in providing services that maintains the upkeep of my vehicle.. I will continue using this dealership for all my vehicle repairs More

by DR. BKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Acura Columbus responded

Thanks for taking the time to leave us this review! We appreciate your trust! Thanks, John Connelly Owner/Acura Columbus

June 02, 2023

As usual we were greeted outside and directed to the service area. There we setup our service needs and all are questions answered. We were then directed to the waiting area. We were updated by text More

by karnold33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2023 -

Acura Columbus responded

Thanks for trusting us! So glad that our process has worked well for you. Thanks, John Connelly Owner/Acura Columbus

June 02, 2023

Great customer service from the very beginning! I had a great one on one experience with Clayton! More

by ashton_campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2023 -

Acura Columbus responded

Fantastic! I am glad Clayton could help. Thanks, John Connelly Owner/Acura Columbus

June 02, 2023

Awesome service was had today Thurs June 1st 2023. Way to go staff for iohn donnelly More

by Inspiredonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2023 -

Acura Columbus responded

Thanks - awesome is good! Have a great weekend. - John Connelly Owner/Acura Columbus

June 01, 2023

Acura Columbus is awesome. We have an aftermarket warranty we purchased through another dealer. When we needed service, Acura Columbus took care of everything including dealing More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Acura Columbus responded

Great news - so glad to read that Clay was able to take care of you. Thanks for bringing the car to us for service. Thanks, John Connelly Owner/Acura Columbus

May 31, 2023

Excellent regular service performed in reasonable time while I waited. Service agent did a good job explaining the results of the service inspection and better yet what is closed to being needed in the n More

by TMGruzs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Acura Columbus responded

Great to read on Zach! Thank you very much. Explaining the Multi-Point Inspection is really important. We appreciate your trust! Thanks, John Connelly Owner/Acura Columbus

May 31, 2023

Very friendly. 2nd car bought from them . Great service. Knowledgeable, explains what is needed. All repairs on my car are completed by this dealership More

by Carol.attenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Acura Columbus responded

Thank you so much! We appreciate your trust and I am glad Jami has been able to help. Thanks, John Connelly Owner/Acura Columbus

May 30, 2023

The service was very efficient and I had no issues with my visit! I would highly recommend this dealership More

by leeleebrown111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Acura Columbus responded

Thanks for the recommendation! We appreciate the opportunity to help! Thanks, John Connelly Owner/Acura Columbus

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