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Acura Columbus - Service Center

Dublin, OH

4.9
1,251 Reviews

1,251 Reviews of Acura Columbus - Service Center

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June 19, 2023

Service is second to none as always. Todd is a true professional and pleasure to work with. More

by pete.tega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Acura Columbus responded

Thank you so much — so nice of you. It is greatly appreciated and I am glad Todd and the team can help. - John Connelly Owner/Acura Columbus

June 17, 2023

The service is great and the location makes waiting for the car fun! I love the texting options and the staff is always friendly. More

by gretchen409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Acura Columbus responded

We are super fortunate to have Bridge Park in our backyard and I agree on texting! Thanks for being our customer! - John Connelly Owner/Acura Columbus

June 16, 2023

I bought a 2018 Accord 2. 0T from here back in 2021. Upon purchasing the vehicle, I opted for the “Wheel Coverage”. I’ve taken it in on 3 different occasion with curb rash on m More

by BMiller1132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

Acura Columbus responded

Thanks Brandon - your review definitely makes us feel good. Greatly appreciated! Thanks, John Connelly Owner/Acura Columbus

June 15, 2023

The Acura Columbus service team are outstanding every time. Todd was excellent. It’s always a pleasure working them. The entire staff is very caring and professional. More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Glick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Nader
Jun 15, 2023 -

Acura Columbus responded

Wow! Thanks for recognizing the team - awesome! We really appreciate it. Makes us all feel good. Thanks, John Connelly Owner/Acura Columbus

June 15, 2023

Excellent service, great quality, on time pick up, quick return, friendly staff. The service this time was beyond my expectations. More

by Hiro
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Loring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Acura Columbus responded

Good news! I am glad, Hiro. Have a good week! Thanks, John Connelly Owner/Acura Columbus

June 14, 2023

Communication is so easy with this dealership. They provide suggestions on additional services while never pressuring the customer. Always a wonderful experience here! More

by Jvituccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Acura Columbus responded

I love to read this — we work hard to try to make it easy! Thank you so much! Thanks, John Connelly Owner/Acura Columbus

June 13, 2023

Acura of Columbus is the best! Such great service! Jami was awesome as always and accommodating! Josh did a great job working on the car and it definitely drives much better! Larry More

by Manda Rattan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, Adam Hannah
Jun 13, 2023 -

Acura Columbus responded

Thank you Manda! So nice to recognize Jami, Josh and Larry (and Zach and Adam)! They all are fantastic and we are very glad to have you as our customer. Thanks, John Connelly Owner/Acura Columbus

June 11, 2023

Prompt and courteous, always helpful in explaining what is going on with your car. Have been a customer for 23 years More

by Cdevore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Loring
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach zenue
Jun 15, 2023 -

Acura Columbus responded

Hi Cheryl - thanks for taking the time to write this review and I appreciate you writing me back to tell me that you did not attend to give Larry or Eric less than 5 stars. Thanks x23! - John Connelly Owner/Acura Columbus

June 10, 2023

Seem very honest and reasonable. Easy to schedule an appointment and the get the service done by the time estimated. More

by glimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Acura Columbus responded

Good news! Thanks for taking the time to write - we appreciate it! - John Connelly Owner/Acura Columbus

June 08, 2023

I live in Tucson Arizona and save all my work for when we come back here to Columbus..Clayton and Larry are just the best ! No other dealership services our Acura. I know when we head back to Arizona everyth More

by stevengrabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Acura Columbus responded

That is very nice — we appreciate your trust!! I am glad Clay, Larry and Hayley have been able to help. Thanks, John Connelly Owner/Acura Columbus

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