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Acura Columbus - Service Center

Dublin, OH

4.9
1,248 Reviews

1,248 Reviews of Acura Columbus - Service Center

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October 08, 2024

Service is performed based vehicle requirements with explanations about is being done and why. The work is completed when promised. Loaner vehicles are easy to arrange when necessary. If there is an urg More

by zpdlin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Acura Columbus responded

Very nice — thank you for taking the time to write. We appreciate it! Thanks, John Connelly Owner/Acura Columbus

October 02, 2024

Acura of Columbus knocked it out of the park again. Communication is spot on. They make sure I’m informed, comfortable and they over deliver. More

by TM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry
Oct 02, 2024 -

Acura Columbus responded

Love this review - thanks! - John Connelly Owner/Acura Columbus

September 30, 2024

Excellent service! Was an emergency and was able to bring in my vehicle on short notice. More

by pwalton.wbyf7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Acura Columbus responded

Sorry about the emergency, but glad we could help! Thanks, John Connelly Owner/Acura Columbus

September 28, 2024

Fantastic team members, very helpful, maintains time. Wonderful service always! I am delighted in servicing my car from Acura Columbus. More

by rrajat_c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Acura Columbus responded

So nice! Thank you. We really appreciate it. Thanks, John Connelly Owner/Acura Columbus

September 26, 2024

Entire staff from sales team, finance and management team. Amazing will always buy from acura columbus More

by Derrick Price
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Acura Columbus responded

Wow - thank you! We really appreciate your kindness. Thanks, John Connelly Owner/Acura Columbus

September 26, 2024

Great technicians ! ! Very knowledgeable and professional. They need to be given raises and bonuses! Thanks More

by dkarr187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Acura Columbus responded

Good advice! Thank you! - John Connelly Owner/Acura Columbus

September 22, 2024

My tire needed repaired, they got me in same day and also did the oil change which I had scheduled a few days later. Great service ! More

by Northcindy20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Acura Columbus responded

Excellent - very nice! I am glad Todd, Jami and Hayley could help. Thanks for taking the time to write. - John Connelly Owner/Acura Columbus

September 12, 2024

Quick in and out courteous service. Always pleasant to work with Zach at the service desk. More

by RJE1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Acura Columbus responded

Glad Zach could help! Thanks for taking the time to write - we appreciate it! Thanks, John Connelly Owner/Acura Columbus

September 09, 2024

Great service and transparency with needed services. My service advisor, Jami, was awesome as always! More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Acura Columbus responded

Glad Jami could help and thanks for taking the time to write! We appreciate it. Thanks, John Connelly Owner/Acura Columbus

August 28, 2024

Great customer service and service department! I highly recommend Acura Columbus for your car needs. More

by Cmwhite.1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed and Terry
Sep 02, 2024 -

Acura Columbus responded

Thanks for the compliment - we appreciate it! Thanks for taking the time to write. - John Connelly Owner/Acura Columbus