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Acura Columbus - Service Center

Dublin, OH

4.9
1,251 Reviews

1,251 Reviews of Acura Columbus - Service Center

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June 24, 2023

The whole team at Acura of Columbus has the customer in mind to make sure that you are completely satisfied with their work and the interactions with each one of their team members More

by thartzog
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kristi Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Connelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Acura Columbus responded

Wow - that is super nice. Thank you so much! We appreciate the opportunity to help. Thanks, John Connelly Owner/Acura Columbus

June 24, 2023

Received promptly, everything that needed doing was explained in a mannerky way. I am very pleased with the efficiency of this service department. More

by pbpolhamusr
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Acura Columbus responded

Love to read this — I am glad all went well! Thanks, John Connelly Owner/Acura Columbus

June 23, 2023

My bumper was peeling and Columbus Acura made it right! They installed a new bumper for me! And I really appreciate the work they have done for me, thank you!!! More

by RTKubinski
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Acura Columbus responded

I am glad it worked out! Thanks for writing - very nice! Thanks, John Connelly Owner/Acura Columbus

June 23, 2023

Great place and a great experience as always! I would highly recommend Acura Columbus to anyone! More

by Ghutt
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Loring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry LaWarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Acura Columbus responded

Thanks for the recommendation - we appreciate it!!! Thanks, John Connelly Owner/Acura Columbus

June 22, 2023

My service experience was seamless! I had no issues contacting the dealership and was offered convenient appointment options. The check-in process was super easy. The lounge was comfort More

by Rshall71
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Acura Columbus responded

All excellent! Love to read this — thank you so much! - John Connelly Owner/Acura Columbus

June 21, 2023

Great people. Courteous, friendly, knowledgeable, and professional. Today’s service was completed sooner than expected. More

by RP Heard
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Acura Columbus responded

Excellent! Thank you so much - greatly appreciated. Thanks, John Connelly Owner/Acura Columbus

June 20, 2023

Extremely impressed with our recent service visit. Highly recommend!! They took care of the fix for us since it was missed at the previous visit. We were very happy with this experience. Thank you! More

by mb.bidstrup
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Acura Columbus responded

Thanks for giving us the chance to fix! So glad to read that you are happy and all went well. Thanks, John Connelly Owner/Acura Columbus

June 20, 2023

Excellent service for my car today. This dealership and service department always go above and beyond. Everyone I worked with was wonderful! More

by Kristin M
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Acura Columbus responded

Good news! Thank you so much. Very nice of you and greatly appreciated. Thanks, John Connelly Owner/Acura Columbus

June 20, 2023

I’ve had nothing but great service here. Friendly informative, very connected to the customer. I love that it’s very easy to get a loaner car. Other places you have to wait to schedule sever More

by wrbhoover
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Acura Columbus responded

All good! I am glad Jami has been able to help. I do have to say that we get in loaner car binds all the time also! I am glad we have been able to take care of you, but sometimes it can definitely take a couple of weeks for availability. Thanks for writing! - John Connelly Owner/Acura Columbus

June 19, 2023

Clayton was awesome! Super helpful and knowledgeable with everything I brought it in for. Great stuff! More

by raids.novas_0o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Acura Columbus responded

So great to read on Clay - I am glad he could help. Thanks so much! - John Connelly Owner/Acura Columbus

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