Acura Columbus - Service Center

Great service department, prompt, courteous, and a great sales staff makes you want to come to the dealership sales staff makes you want to come to the dealership More

I was told it would take 4-5 hours to work on my car. Then was told it would be completed 8.5 hours later. It still needed another 45 minutes more. Disappointed that I drove there to pick my car up and i Then was told it would be completed 8.5 hours later. It still needed another 45 minutes more. Disappointed that I drove there to pick my car up and it still wasn’t finished More

We are new to Acura/Honda cars since buying this used Acura vehicle in late 2022. It is a classy looking vehicle but we did not have much knowledge base on its performance. We always heard Honda have a g Acura vehicle in late 2022. It is a classy looking vehicle but we did not have much knowledge base on its performance. We always heard Honda have a good resale value but had no actual experience with owning them. So you can imagine how we felt when the car would not go into drive or reverse at 130,000 miles! Had the car towed to Dublin Acura dealership for diagnostics testing. We were sure this was going to be an over the top (like new transmission) expense. Sure, no one wants to have to take a car in for anything major but we were relieved to hear “must do” repair was broken drive shaft rather than a new transmission! Suggested additional work included belt replacement and oil transmission service which we did. Thank you for the confidence building comments from Jami at check out that the 2011 Acura TL is a great vehicle and should be good to go for quiet some time now. More

Excellent service, really appreciate the washing and cleaning of my vehicle. The pickup service is just so convenient! Thank you Acura of Columbus. cleaning of my vehicle. The pickup service is just so convenient! Thank you Acura of Columbus. More

The employees are always friendly and courteous and inspections are explained well. The video is a nice touch. inspections are explained well. The video is a nice touch. More

Another good experience with Acura Columbus service department. Friendly, and they honor their commitment on time. department. Friendly, and they honor their commitment on time. More

Todd is great. He has always been trustworthy and a true professional and very personable. He has always been trustworthy and a true professional and very personable. More

Everyone at Acura Columbus is always very friendly and very helpful! I’ve always had a good experience here, communication is great and pricing is fair. very helpful! I’ve always had a good experience here, communication is great and pricing is fair. More

Service was quick, friendly and thorough. The car cleaning is complementary but was so good. The car cleaning is complementary but was so good. More

Clayton & Kevin we’re an incredible help fixing what I broke! Now my Honda is back on the road looking great! broke! Now my Honda is back on the road looking great! More