Back

Acura Columbus - Service Center

Dublin, OH

4.9
1,251 Reviews

1,251 Reviews of Acura Columbus - Service Center

Sort by
August 03, 2023

Everyone worked really hard to find the issue and finally did! I very much appreciate More

by jpatacca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Acura Columbus responded

Very nice of you to say - greatly appreciated! Thanks, John Connelly Owner/Acura Columbus

August 03, 2023

I text about a tire leak yesterday evening and John text me back at 11:30 pm. Who is still working at 11:30 pm? I was so happy that he was able to get me in the very next day and in less than 24 hours, the More

by jacey326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Connelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Acura Columbus responded

Good news! I am glad all went well. Also - you are right - I need to get to bed earlier! Thanks, John Connelly Owner/Acura Columbus

August 01, 2023

Service received yesterday. Team did a great job despite their system being down! Always appreciate your efficiency and commitment to your customers! Thank you! More

by Diane4osu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Acura Columbus responded

Thanks for your patience! Very glad to have your support! Thanks, John Connelly Owner/Acura Columbus

July 31, 2023

Great customer service and support. Purchased several cars here and it has been a quality dealership. More

by Ljw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Acura Columbus responded

Thanks for trusting us! We appreciate it. - John Connelly Owner/Acura Columbus

July 31, 2023

As always a great experience in this location. Employees are professional and take good care of the customer and their cars. Highly recommended, five stars. More

by fabrikausa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Nader
Jul 31, 2023 -

Acura Columbus responded

Thanks for the recommendation - we appreciate it! I am glad Terry and Zach could help. Thanks, John Connelly Owner/Acura Columbus

July 29, 2023

Service guys were great, and quick. Talked about next steps for upcoming services, and potential things to look out for. More

by Nathan Savage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Acura Columbus responded

Quick is good! Thanks for the opportunity. We appreciate your trust. Thanks, John Connelly Owner/Acura Columbus

July 19, 2023

Tech was super helpful appreciate all it was accomplished in such a short period of time. I did not need my car washed and they’ll Blige by getting me out in less than 30 minutes. More

by donald.rivers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

Acura Columbus responded

Glad we could get it done quickly! Thanks for writing. - John Connelly Owner/Acura Columbus

July 19, 2023

When visiting the dealership today, my vehicle was done well within the time that was communicated to me. My car was washed and vacuumed and everyone on site was extremely friendly and professional. Thank More

by brianmilliser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Acura Columbus responded

Thanks Brian!! I hope all is well with you. - John

July 19, 2023

I had a dead battery and not only did they give me the information for a tow, they fixed the problem that was under the warranty and got me back on the road in no time More

by libby0319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

Acura Columbus responded

Always stinks to have a dead battery - I am glad Todd and the team could help. Thanks for writing! - John Connelly Owner/Acura Columbus

July 18, 2023

Best place to be great customer service and they always offer you a good deal the service Department top notch More

by fatha.bousso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Acura Columbus responded

Thank you so much — very nice! Greatly appreciated. Thanks, John Connelly Owner/Acura Columbus

...
27
...