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Acura Columbus - Service Center

Dublin, OH

4.9
1,251 Reviews

1,251 Reviews of Acura Columbus - Service Center

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August 15, 2023

Service is prompt, considerate, and complete. But Acura has been slow in coming out with hybrid models which will be my next new vehicle. More

by yaoshan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Acura Columbus responded

Prompt, considerate and complete — very nice! Thank you. Acura has said they plan to be 100% EV sales by 2030 so there appears to be a lot of new options on the horizon. Thanks, John Connelly Owner/Acura Columbus

August 12, 2023

This was the first time to use this place for my maintenance. My service representative was very kind, friendly and helpful to go through steps and took time to explain/suggest for my next replaceme More

by Buckeye Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Acura Columbus responded

Thanks — you made my day with your nice note! Greatly appreciated! We hope we can continue to help you. - John Connelly Owner/Acura Columbus

August 11, 2023

Service department was courteous and kept me informed of the work progress. The service waiting area was clean More

by Toni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Acura Columbus responded

Thanks for writing! I am glad all went well. - John Connelly Owner/Acura Columbus

August 09, 2023

They were prompt and had good customer service. I'd recommend this dealership for service. More

by CbusAcuraMDX
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Acura Columbus responded

Thanks for the recommendation!! We appreciate it. - John Connelly Owner/Acura Columbus

August 09, 2023

Great service and the time it took for an oil change was not that long. More

by ED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Acura Columbus responded

I am glad all went well — thanks!! - John Connelly Owner/Acura Columbus

August 08, 2023

Service was completed sooner than anticipated. Todd was completely professional and kept us informed through text messages. More

by Chuck
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Acura Columbus responded

Sooner is good! I am glad Todd could help and that you were able to text with him. Thanks, John Connelly Owner/Acura Columbus

August 07, 2023

We enjoy our mdx and our service there. Your team is always friendly and professional thank you for everything More

by Mittens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Acura Columbus responded

Thank you for trusting us to help! Very nice of you to write - we appreciate it. - John Connelly Owner/Acura Columbus

August 05, 2023

Every thing was easy and fast. They did a great job as always. Thank you. More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

Acura Columbus responded

Easy and fast - perfect!! Exactly what we want. Thanks, John Connelly Owner/Acura Columbus

August 05, 2023

The service team bends over backwards over the years. I bought a second MDX because of the stellar service team, they are excellent! More

by talbotschick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

Acura Columbus responded

Thanks! I shared this with everyone at the store — exactly what we want. Greatly appreciated! - John Connelly Owner/Acura Columbus

August 04, 2023

Professional and attentive this dealership service center has done a great job servicing my 2015 MDX. Seems to be no unnecessary services pushed and service is done in a reasonable time. More

by battig43085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

Acura Columbus responded

Very nice- thank you! We appreciate your kindness. Thanks, John Connelly Owner/Acura Columbus

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