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Acura Columbus - Service Center

Dublin, OH

4.9
1,258 Reviews

1,258 Reviews of Acura Columbus - Service Center

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September 01, 2023

Very kind, professional people working- explained everything to me and helped me understand my car More

by mmitcham
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

Acura Columbus responded

Very nice! I am glad Jami and Todd could help. Thanks for taking the time to write us! - John Connelly

Sep 03, 2023 -

mmitcham responded

Thanks for years of your service to my car- I love my car !!!

September 01, 2023

Works hard to help me take care of my great little car. Very trustworthy and thorough. More

by lindajumper1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

Acura Columbus responded

Thanks for your trust! We really appreciate it. - John Connelly Owner/Acura Columbus

August 31, 2023

Very impressed with the level of technology infrastructure they have invested in to make it easy to communicate with customers. More

by mdhaves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valet
Sep 03, 2023 -

Acura Columbus responded

Thanks for noticing! We work every day on trying to improve our communication process. We appreciate your kind words. Thanks, John Connelly Owner/Acura Columbus

August 30, 2023

The staff at Acura Columbus are very helpful and all questions. They are very courteous from the time you pull up until long after you leave. The customer service in all aspects from purchasing my acu More

by wtfskippy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Acura Columbus responded

Super nice and greatly appreciated!! Made my day. Thanks for trusting us! - John Connelly Owner/Acura Columbus

August 30, 2023

Zack in Service Department is Excellent! Very professional and the service was quick. Highly recommend Acura Columbus ! More

by Mikenelc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Acura Columbus responded

Good news on Zach! Quick is good. Thanks for the recommendation! - John Connelly Owner/Acura Columbus

August 30, 2023

I love taking my car here. They never try to up sell, the prices are reasonable, and I get a free car wash and a mint. What’s not to love! Everyone from the live text chat on a More

by JH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Acura Columbus responded

Perfect! I love this! Thanks for being our customer and trusting us. We all greatly appreciate your kind words. Thanks, John Connelly Owner/Acura Columbus

August 29, 2023

Been a loyal customer for a decade since college graduation. Always have full comfort servicing my Acura with them! More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Acura Columbus responded

Thank you 10x over!!!!!!!!!! We appreciate your trust. - John Connelly Owner/Acura Columbus

August 29, 2023

Everything was wonderful and everyone was so kind, service was speedy. Great overall experience, thank you! More

by nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Acura Columbus responded

Excellent!! Thanks for the opportunity to help. - John Connelly Owner/Acura Columbus

August 28, 2023

Clay is an outstanding customer rep. Todd, who helped me today is very knowledgeable and helpful. At the same time, he provided virtually no encouragement about a possible resolution More

by tmcclain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Acura Columbus responded

Thanks for the kind words for Clay and Todd - greatly appreciated! We’ll keep working on the brake noise and hopefully get a permanent solution. Thanks, John Connelly Owner/Acura Columbus

Aug 30, 2023 -

tmcclain responded

Thanks!

August 28, 2023

This is our second MDX from your dealership and you have always been attentive to our needs. Thank you More

by mjtlavender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jami Meredith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Acura Columbus responded

Thank you so much for your trust — I hope the MDX treats you well! Thanks, John Connelly Owner/Acura Columbus

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